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What do you want Freshdesk and CSR.plus to do together?
Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.
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Connect Claude CodeEverything your agent can do with Freshdesk and CSR.plus
Triggers and actions 3 triggers ยท 29 actions
Trigger
New CompanyTriggers when a new company is created.
Trigger
New ContactTriggers when a new contact is created.
Trigger
New TicketTriggers when a new ticket is created.
Action
Add Note to TicketAdds a private or public note to a ticket.
Action
Create CompanyCreates a new company.
Action
Create ContactCreates a new contact.
Action
Create TicketCreates a new ticket in Freshdesk.
Action
Delete ContactDeletes a contact by ID.
Action
Delete TicketDeletes a ticket by ID.
Action
Get AgentRetrieves an agent by ID.
Action
Get CompanyRetrieves a company by ID.
Action
Get ContactRetrieves a contact by ID.
Action
Get TicketRetrieves a single ticket by ID.
Action
List AgentsLists all agents.
Action
List CompaniesLists companies.
Action
List ContactsLists contacts.
Action
List Ticket ConversationsLists all conversations (replies and notes) on a ticket.
Action
List TicketsLists tickets, most recently updated first.
Action
Reply to TicketAdds a public reply to a ticket conversation.
Action
Search ContactsSearches contacts using a Freshdesk query string.
Action
Search TicketsSearches tickets using a Freshdesk query string.
Action
Update CompanyUpdates a company by ID.
Action
Update ContactUpdates a contact by ID.
Action
Update TicketUpdates an existing ticket by ID.
Action
Check SSLfull SSL/TLS check for a host: A-F grade, TLS protocol/cipher probes, and HSTS status.
Action
Decode CSRparse a PEM-encoded CSR and return its subject fields, SANs, and public key details.
Action
Find certificate transparency logssearch Certificate Transparency logs for a given domain.
Action
Generate CSRgenerate a certificate signing request and matching private key (RSA or ECDSA). Body: common_name, sans[], organization, organizational_unit, locality, state, country, key_type, key_size, passphrase (all except common_name optional). Returns PEM-encoded CSR and private key.
Action
Get CAA recordsretrieve CAA records and related DNS details (A, AAAA, NS, MX) for a domain.
Action
Get OpenSSL tracereturn raw openssl s_client output for a domain.
Action
Get revocation statuscheck CRL/OCSP revocation status of the certificate currently served by a domain.
Action
Trace SSL handshakestep-by-step TLS handshake trace for a given host and port.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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