Integration
Connect Freshdesk to Chatwork
When New Company fires in Freshdesk, your agent runs Send Message in Chatwork. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshdesk and Chatwork to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshdesk can start in Chatwork
When New Company in Freshdesk
then Send Message in Chatwork
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshdesk and Chatwork
Triggers and actions 3 triggers · 35 actions
- New Company
Triggers when a new company is created.
- New Contact
Triggers when a new contact is created.
- New Ticket
Triggers when a new ticket is created.
- Add Note to Ticket
Adds a private or public note to a ticket.
- Create Company
Creates a new company.
- Create Contact
Creates a new contact.
- Create Ticket
Creates a new ticket in Freshdesk.
- Delete Contact
Deletes a contact by ID.
- Delete Ticket
Deletes a ticket by ID.
- Get Agent
Retrieves an agent by ID.
- Get Company
Retrieves a company by ID.
- Get Contact
Retrieves a contact by ID.
- Get Ticket
Retrieves a single ticket by ID.
- List Agents
Lists all agents.
- List Companies
Lists companies.
- List Contacts
Lists contacts.
- List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
- List Tickets
Lists tickets, most recently updated first.
- Reply to Ticket
Adds a public reply to a ticket conversation.
- Search Contacts
Searches contacts using a Freshdesk query string.
- Search Tickets
Searches tickets using a Freshdesk query string.
- Update Company
Updates a company by ID.
- Update Contact
Updates a contact by ID.
- Update Ticket
Updates an existing ticket by ID.
- Add file
Uploads a file to a Chatwork chat room, optionally with a message posted alongside it, and returns the new file's ID.
- Delete message
Deletes a message you posted in a Chatwork chat room.
- Get me
Returns the profile of the Chatwork account that is connected, including its account ID, name, organization, contact details and the ID of its personal chat.
- Get message
Returns a single message from a Chatwork chat room, including its text, sender and send/update times.
- Get room
Returns a chat room's details: its name, type, your role, description, icon, and message, file and task counts.
- Get task
Returns one task in a Chatwork chat room: its assignee, requester, content, due date and whether it is open or done.
- List contacts
Returns every contact of the connected Chatwork user, including each contact's account ID, direct-chat room ID, name, organization and department.
- List files
Returns the files uploaded to a Chatwork chat room (up to 100), optionally only those uploaded by one member.
- List messages
Returns up to the 100 most recent messages in a Chatwork chat room, by default only those new since the last listing.
- List room members
Returns every member of a Chatwork chat room, with each member's role, name, Chatwork ID, organization and department.
- List rooms
Returns every Chatwork chat (my chat, direct chats and group chats) the connected account belongs to, with unread, mention, task and file counts.
- List tasks
Returns the tasks in a Chatwork chat room (up to 100), optionally filtered by assignee, requester or status.
- Send Message
Posts a new message to a Chatwork chat.
- Update room
Changes a group chat's name, description or icon. Fields left blank keep their current values.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
Freshdesk and Chatwork, answered
What can start an automation from Freshdesk?
Any of Freshdesk's 3 triggers in the catalog, including New Company, New Contact and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Chatwork when something happens in Freshdesk?
Any of Chatwork's 14 actions, including Send Message, Update room, Add file and Get me. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Chatwork to Freshdesk?
Chatwork has no triggers in the catalog today, so automations start in Freshdesk. If you need the other direction, ask: your agent reads Chatwork's API documentation and adds it.
Do I have to build a connector for Freshdesk or Chatwork?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Freshdesk and Chatwork without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.