Integration

Connect Freshdesk to Browserless

When something happens in Freshdesk, your agent does the next thing in Browserless. Describe it in plain language and the automation is built, tested on every branch and kept running.

Freshdesk3 triggersFreshdesk21 actionsBrowserless12 actions

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What do you want Freshdesk and Browserless to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Everything your agent can do with Freshdesk and Browserless

Triggers and actions 3 triggers · 33 actions

Trigger
New Company
Triggers when a new company is created.
Trigger
New Contact
Triggers when a new contact is created.
Trigger
New Ticket
Triggers when a new ticket is created.
Action
Add Note to Ticket
Adds a private or public note to a ticket.
Action
Create Company
Creates a new company.
Action
Create Contact
Creates a new contact.
Action
Create Ticket
Creates a new ticket in Freshdesk.
Action
Delete Contact
Deletes a contact by ID.
Action
Delete Ticket
Deletes a ticket by ID.
Action
Get Agent
Retrieves an agent by ID.
Action
Get Company
Retrieves a company by ID.
Action
Get Contact
Retrieves a contact by ID.
Action
Get Ticket
Retrieves a single ticket by ID.
Action
List Agents
Lists all agents.
Action
List Companies
Lists companies.
Action
List Contacts
Lists contacts.
Action
List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
Action
List Tickets
Lists tickets, most recently updated first.
Action
Reply to Ticket
Adds a public reply to a ticket conversation.
Action
Search Contacts
Searches contacts using a Freshdesk query string.
Action
Search Tickets
Searches tickets using a Freshdesk query string.
Action
Update Company
Updates a company by ID.
Action
Update Contact
Updates a contact by ID.
Action
Update Ticket
Updates an existing ticket by ID.
Action
Bypass bot detection
Load a URL through Browserless's /unblock endpoint to bypass CAPTCHAs and bot detection, returning rendered content, cookies, and/or a screenshot per requested data flags.
Action
Capture a Screenshot
Takes a screenshot from a URL.
Action
Crawl a website
Asynchronously crawl an entire site via Browserless's /crawl endpoint, scraping every page within the given depth/path filters and returning structured page data.
Action
Discover site URLs
Load a page in a real browser and return every link address found on it.
Action
Download a file
Run JavaScript code via Browserless's /download endpoint and retrieve a file that Chrome downloads during execution.
Action
Extract Data
Search for data within a website.
Action
Fetch a Site's HTML
Scrapes the full HTML contents of a website.
Action
Generate a PDF
Generate a PDF from a URL.
Action
Measure a Website's Performance
Get stats on a website's performance. (Google's Lighthouse tool)
Action
Run BQL Query
Executes a Browser Query Language (BQL) script for sequential automation steps.
Action
Run custom function
Execute server-side Puppeteer JavaScript code (with optional context object) via Browserless's /function endpoint and return the function's result.
Action
Search the web
Query Browserless's /search endpoint for web results, optionally scraping the result pages and returning structured JSON.

Each app on its own

The other way round: Browserless to Freshdesk