Integration

Connect Freshdesk to Brand.dev

When something happens in Freshdesk, your agent does the next thing in Brand.dev. Describe it in plain language and the automation is built, tested on every branch and kept running.

Freshdesk3 triggersFreshdesk21 actionsBrand.dev17 actions

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What do you want Freshdesk and Brand.dev to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Everything your agent can do with Freshdesk and Brand.dev

Triggers and actions 3 triggers · 38 actions

Trigger
New Company
Triggers when a new company is created.
Trigger
New Contact
Triggers when a new contact is created.
Trigger
New Ticket
Triggers when a new ticket is created.
Action
Add Note to Ticket
Adds a private or public note to a ticket.
Action
Create Company
Creates a new company.
Action
Create Contact
Creates a new contact.
Action
Create Ticket
Creates a new ticket in Freshdesk.
Action
Delete Contact
Deletes a contact by ID.
Action
Delete Ticket
Deletes a ticket by ID.
Action
Get Agent
Retrieves an agent by ID.
Action
Get Company
Retrieves a company by ID.
Action
Get Contact
Retrieves a contact by ID.
Action
Get Ticket
Retrieves a single ticket by ID.
Action
List Agents
Lists all agents.
Action
List Companies
Lists companies.
Action
List Contacts
Lists contacts.
Action
List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
Action
List Tickets
Lists tickets, most recently updated first.
Action
Reply to Ticket
Adds a public reply to a ticket conversation.
Action
Search Contacts
Searches contacts using a Freshdesk query string.
Action
Search Tickets
Searches tickets using a Freshdesk query string.
Action
Update Company
Updates a company by ID.
Action
Update Contact
Updates a contact by ID.
Action
Update Ticket
Updates an existing ticket by ID.
Action
Delete a collection
Delete a WebDBs data collection.
Action
Delete a monitor
Delete a website change monitor.
Action
Extract Products From a Brand's Website
Beta feature: Extract product information from a brand's website. Brand.dev will analyze the website and return a list of products with details such as name, description, image, pricing, features, and more.
Action
Find rows in a collection
Query rows stored in a WebDBs data collection.
Action
Get a batch
Retrieve a batch's status by ID.
Action
Get a monitor
Retrieve a website change monitor by ID.
Action
Get batch results
Retrieve the results of a completed batch.
Action
List batches
List submitted batches.
Action
List collections
List WebDBs data collections.
Action
List monitors
List website change monitors.
Action
Query Website Data Using AI
Use AI to extract specific data points from a brand's website. The AI will crawl the website and extract the requested information based on the provided data points.
Action
Retrieve Brand Data by Company Name
Retrieve brand information using a company name. This endpoint searches for the company by name and returns its brand data.
Action
Retrieve person
Retrieve a person's profile data.
Action
Retrieve Simplified Brand Data by Domain
Returns a simplified version of brand data containing only essential information: domain, title, colors, logos, and backdrops. This endpoint is optimized for faster responses and reduced data transfer.
Action
Run a monitor
Trigger a website change monitor to run immediately.
Action
Search company news
Search for recent news articles about a company or brand.
Action
Update a monitor
Update a website change monitor's configuration.

Each app on its own

The other way round: Brand.dev to Freshdesk