Integration

Connect Freshdesk to Base44

When something happens in Freshdesk, your agent does the next thing in Base44. Describe it in plain language and the automation is built, tested on every branch and kept running.

Freshdesk3 triggersFreshdesk21 actionsBase445 actions

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What do you want Freshdesk and Base44 to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Everything your agent can do with Freshdesk and Base44

Triggers and actions 3 triggers · 26 actions

Trigger
New Company
Triggers when a new company is created.
Trigger
New Contact
Triggers when a new contact is created.
Trigger
New Ticket
Triggers when a new ticket is created.
Action
Add Note to Ticket
Adds a private or public note to a ticket.
Action
Create Company
Creates a new company.
Action
Create Contact
Creates a new contact.
Action
Create Ticket
Creates a new ticket in Freshdesk.
Action
Delete Contact
Deletes a contact by ID.
Action
Delete Ticket
Deletes a ticket by ID.
Action
Get Agent
Retrieves an agent by ID.
Action
Get Company
Retrieves a company by ID.
Action
Get Contact
Retrieves a contact by ID.
Action
Get Ticket
Retrieves a single ticket by ID.
Action
List Agents
Lists all agents.
Action
List Companies
Lists companies.
Action
List Contacts
Lists contacts.
Action
List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
Action
List Tickets
Lists tickets, most recently updated first.
Action
Reply to Ticket
Adds a public reply to a ticket conversation.
Action
Search Contacts
Searches contacts using a Freshdesk query string.
Action
Search Tickets
Searches tickets using a Freshdesk query string.
Action
Update Company
Updates a company by ID.
Action
Update Contact
Updates a contact by ID.
Action
Update Ticket
Updates an existing ticket by ID.
Action
Create Entity
Creates a new record in a Base44 entity. You supply the app ID, the entity name, and the record's field values as a JSON object; it returns the created record including its ID.
Action
Delete Entity Record
Deletes one record from a Base44 entity by its ID. Returns the delete confirmation from Base44.
Action
Find Entity Record
Finds the first record in a Base44 entity that matches a search filter. Returns the matching record and its ID, or an empty result when nothing matches.
Action
List Entity Records
Returns records from a Base44 entity, with optional sorting and paging. Use it to pull a list of rows such as tasks or customers out of a Base44 app.
Action
Update Entity Record
Updates one record in a Base44 entity. You supply the app ID, entity name, record ID, and a JSON object of just the fields you want to change; it returns the updated record.

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The other way round: Base44 to Freshdesk