Integration

Connect Freshdesk to arcsecond.io

When something happens in Freshdesk, your agent does the next thing in arcsecond.io. Describe it in plain language and the automation is built, tested on every branch and kept running.

Freshdesk3 triggersFreshdesk21 actionsarcsecond.io4 actions

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Build it

What do you want Freshdesk and arcsecond.io to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Or work from Claude Code

Install the APIANT plugin for Claude Code and build, edit, test and read run history from your terminal. Every plan gets this, including free, and it spends no assistant credits.

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Everything your agent can do with Freshdesk and arcsecond.io

Triggers and actions 3 triggers · 25 actions

Trigger
New Company
Triggers when a new company is created.
Trigger
New Contact
Triggers when a new contact is created.
Trigger
New Ticket
Triggers when a new ticket is created.
Action
Add Note to Ticket
Adds a private or public note to a ticket.
Action
Create Company
Creates a new company.
Action
Create Contact
Creates a new contact.
Action
Create Ticket
Creates a new ticket in Freshdesk.
Action
Delete Contact
Deletes a contact by ID.
Action
Delete Ticket
Deletes a ticket by ID.
Action
Get Agent
Retrieves an agent by ID.
Action
Get Company
Retrieves a company by ID.
Action
Get Contact
Retrieves a contact by ID.
Action
Get Ticket
Retrieves a single ticket by ID.
Action
List Agents
Lists all agents.
Action
List Companies
Lists companies.
Action
List Contacts
Lists contacts.
Action
List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
Action
List Tickets
Lists tickets, most recently updated first.
Action
Reply to Ticket
Adds a public reply to a ticket conversation.
Action
Search Contacts
Searches contacts using a Freshdesk query string.
Action
Search Tickets
Searches tickets using a Freshdesk query string.
Action
Update Company
Updates a company by ID.
Action
Update Contact
Updates a contact by ID.
Action
Update Ticket
Updates an existing ticket by ID.
Action
Get exoplanet
Look up a single exoplanet by name via GET https://api.arcsecond.io/exoplanets/{name}/ — returns coordinates, parent star, discovery metadata. No auth required.
Action
Get object
Look up an astronomical object by name via GET https://api.arcsecond.io/objects/{name}/ — returns equatorial/ecliptic/galactic coordinates, constellation, source catalog. No auth required.
Action
List exoplanets
Paginated list of known exoplanets via GET https://api.arcsecond.io/exoplanets/ — returns name, host star, discovery method/year, orbital params. No auth required. Supports ?page=.
Action
List instruments
List astronomical instruments via GET https://api.arcsecond.io/instruments/ — returns uuid, name, acronym, telescope link, field-of-view specs. No auth required (public read confirmed 200).

Each app on its own

The other way round: arcsecond.io to Freshdesk