Integration

Connect FreeAgent to Gorgias

When something happens in FreeAgent, your agent does the next thing in Gorgias. Describe it in plain language and the automation is built, tested on every branch and kept running.

FreeAgent3 triggersFreeAgent15 actionsGorgias2 triggersGorgias13 actions

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What do you want FreeAgent and Gorgias to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Everything your agent can do with FreeAgent and Gorgias

Triggers and actions 5 triggers · 28 actions

Trigger
New Contact
Triggers when a new contact is created (polling, newest first).
Trigger
New Invoice
Triggers when a new invoice is created (polling, newest first).
Trigger
New Project
Triggers when a new project is created (polling, newest first).
Action
Create Contact
Create a new contact.
Action
Create Invoice
Create an invoice for a contact.
Action
Create Project
Create a project for a contact.
Action
Create Timeslip
Create a timeslip (time tracking entry).
Action
Delete Contact
Delete a contact by id.
Action
Get Contact
Get a single contact by id.
Action
Get Invoice
Get a single invoice by id.
Action
List Bills
List bills.
Action
List Contacts
List contacts in FreeAgent.
Action
List Estimates
List estimates.
Action
List Expenses
List expenses.
Action
List Invoices
List invoices.
Action
List Projects
List projects.
Action
List Timeslips
List timeslips (time tracking entries).
Action
Update Contact
Update an existing contact.
Trigger
New ticket
Fires when a new ticket is created in Gorgias. Poll GET https://{domain}.gorgias.com/api/tickets ordered by created_datetime, or vendor webhook event ticket-created.
Trigger
New ticket message
Fires when a new message is added to a ticket. Poll GET https://{domain}.gorgias.com/api/tickets/{id}/messages, or vendor webhook event message-created.
Action
Add customer
Create a new customer profile. POST https://{domain}.gorgias.com/api/customers
Action
Add tag to ticket
Apply a tag to a ticket. POST https://{domain}.gorgias.com/api/tickets/{id}/tags or PUT ticket with tags array
Action
Create Ticket
Creates a ticket
Action
Create Ticket Message
Creates a Ticket Message in an existing ticket
Action
Delete ticket
Delete a ticket by id. DELETE https://{domain}.gorgias.com/api/tickets/{id}
Action
Find customers by email
Search/list customers, filterable by email and other criteria. GET https://{domain}.gorgias.com/api/customers
Action
Get customer
Retrieve a single customer by id. GET https://{domain}.gorgias.com/api/customers/{id}
Action
Get ticket
Retrieve a single ticket by id. GET https://{domain}.gorgias.com/api/tickets/{id}
Action
Get Ticket Message
Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.
Action
List ticket messages
List messages belonging to a ticket. GET https://{domain}.gorgias.com/api/tickets/{id}/messages
Action
List tickets
List tickets with optional filters (status, customer, tags). GET https://{domain}.gorgias.com/api/tickets
Action
Update customer
Update fields on an existing customer record. PUT https://{domain}.gorgias.com/api/customers/{id}
Action
Update ticket
Update fields on an existing ticket (status, priority, assignee, tags). PUT https://{domain}.gorgias.com/api/tickets/{id}

Each app on its own

The other way round: Gorgias to FreeAgent