Integration
Connect finlight and Freshdesk
When something happens in finlight or Freshdesk, your agent does the next thing in the other. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want finlight and Freshdesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What finlight and Freshdesk can do together
From finlight to Freshdesk
When New Article in finlight
then Add Note to Ticket in Freshdesk
When New Article in finlight
then Create Company in Freshdesk
From Freshdesk to finlight
When New Company in Freshdesk
then Get article by link in finlight
When New Contact in Freshdesk
then List sources in finlight
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with finlight and Freshdesk
Triggers and actions 4 triggers · 24 actions
Trigger
New ArticleTriggered when a new article is published that matches the filters you set.
Action
Get article by linkFetches one news article from finlight by its web address, returning the headline, summary, publication date, sentiment and the rest of the article record.
Action
List sourcesLists the news sources finlight covers, with each source's domain, home country and publication languages.
Action
Search Recent ArticlesReturns recent news articles matching your search words, sources, tickers, countries, categories and date range.
Trigger
New CompanyTriggers when a new company is created.
Trigger
New ContactTriggers when a new contact is created.
Trigger
New TicketTriggers when a new ticket is created.
Action
Add Note to TicketAdds a private or public note to a ticket.
Action
Create CompanyCreates a new company.
Action
Create ContactCreates a new contact.
Action
Create TicketCreates a new ticket in Freshdesk.
Action
Delete ContactDeletes a contact by ID.
Action
Delete TicketDeletes a ticket by ID.
Action
Get AgentRetrieves an agent by ID.
Action
Get CompanyRetrieves a company by ID.
Action
Get ContactRetrieves a contact by ID.
Action
Get TicketRetrieves a single ticket by ID.
Action
List AgentsLists all agents.
Action
List CompaniesLists companies.
Action
List ContactsLists contacts.
Action
List Ticket ConversationsLists all conversations (replies and notes) on a ticket.
Action
List TicketsLists tickets, most recently updated first.
Action
Reply to TicketAdds a public reply to a ticket conversation.
Action
Search ContactsSearches contacts using a Freshdesk query string.
Action
Search TicketsSearches tickets using a Freshdesk query string.
Action
Update CompanyUpdates a company by ID.
Action
Update ContactUpdates a contact by ID.
Action
Update TicketUpdates an existing ticket by ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from finlight
finlight to MagileadsMagileads is an marketing automation application to create list of contacts and engage campaigns.
finlight to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
finlight to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
finlight to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
finlight to Google SheetsGoogle Sheets
finlight to GmailGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
More into Freshdesk
QuickBooks Online to FreshdeskQuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...
Trello to FreshdeskTrello is a visual collaboration tool that organizes projects into boards, lists, and cards.
Asana to FreshdeskAsana is a collaborative information manager for workspace.
Capsule CRM to FreshdeskCapsule is an online hosted CRM system for individuals, small businesses and sales teams wanting a simple...
Agile CRM to FreshdeskAgile CRM is an all-in-one CRM with sales, marketing, and service automation.
Airbrake to FreshdeskAirbrake collects errors generated by other applications, and aggregates the results for review.
Questions
finlight and Freshdesk, answered
What can start an automation from finlight?
Any of finlight's 1 trigger in the catalog, including New Article. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Freshdesk when something happens in finlight?
Any of Freshdesk's 21 actions, including Create Company, Create Contact, Create Ticket and Update Company. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Freshdesk to finlight?
Yes. When something happens in Freshdesk, your agent can act in finlight too. This page covers both directions: Freshdesk's triggers and finlight's actions are listed here as well.
Do I have to build a connector for finlight or Freshdesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.