Integration

Connect Asana to Freshdesk

When something happens in Asana, your agent does the next thing in Freshdesk. Describe it in plain language and the automation is built, tested on every branch and kept running.

Asana10 triggersAsana24 actionsFreshdesk3 triggersFreshdesk21 actions

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What do you want Asana and Freshdesk to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Everything your agent can do with Asana and Freshdesk

Triggers and actions 13 triggers · 45 actions

Trigger
Completed task in project
Triggered when any task is completed in the selected project.
Trigger
New comment on task
Triggered when any new comment is made to the selected task.
Trigger
New or updated task in project
Triggered when any task is added or updated in the specified project in the specified workspace.
Trigger
New project in workspace
Triggered when a new project is added to the selected workspace.
Trigger
New story on task
Triggered when any new story is made to the selected task.
Trigger
New tag in workspace
Triggered when a new tag is added to the selected workspace.
Trigger
New task assigned to you in workspace
Triggered when a task is assigned to you in the selected workspace.
Trigger
New team in workspace
Triggered when a new team is added to the selected workspace.
Trigger
New user
Triggered when a new user is created.
Trigger
New workspace
Triggered when a new workspace is created.
Action
Add attachment
Upload an attachment to a task. POST /attachments (multipart, parent=task_gid).
Action
Add tag to task
Adds an existing tag to a task.
Action
Add task to section
Moves a task into a section of a project.
Action
Associate task to project
Associates a newly created task to a specified project in the specified workspace.
Action
Complete task
Marks a task as completed.
Action
Create new comment
Creates a new comment on the specified task.
Action
Create new project
Creates a new project in the specified workspace.
Action
Create new task
Creates a new task in a workspace or project.
Action
Create section in project
Creates a new section within a project.
Action
Create subtask
Creates a subtask under an existing parent task.
Action
Delete comment
Delete a comment (story) by gid. DELETE /stories/{story_gid}.
Action
Delete project
Delete a project by gid. DELETE /projects/{project_gid}.
Action
Delete task
Permanently deletes a task.
Action
Duplicate task
Creates a copy of an existing task.
Action
Find tasks in project
Returns the tasks belonging to a project.
Action
Get project
Fetch a single project by its gid. GET /projects/{project_gid}.
Action
Get task by ID
Returns a single task's details by its ID.
Action
Get user
Fetch a single user by gid (or 'me'). GET /users/{user_gid}.
Action
List attachments
List attachments on a task. GET /attachments?parent={task_gid}.
Action
List projects
List projects in a workspace, optionally filtered by team. GET /workspaces/{workspace_gid}/projects.
Action
List users
List users in a workspace. GET /workspaces/{workspace_gid}/users (or GET /users).
Action
Remove tag from task
Removes a tag from a task.
Action
Update project
Update a project's fields (name, notes, due date, etc). PUT /projects/{project_gid}.
Action
Update task
Updates an existing task's fields.
Trigger
New Company
Triggers when a new company is created.
Trigger
New Contact
Triggers when a new contact is created.
Trigger
New Ticket
Triggers when a new ticket is created.
Action
Add Note to Ticket
Adds a private or public note to a ticket.
Action
Create Company
Creates a new company.
Action
Create Contact
Creates a new contact.
Action
Create Ticket
Creates a new ticket in Freshdesk.
Action
Delete Contact
Deletes a contact by ID.
Action
Delete Ticket
Deletes a ticket by ID.
Action
Get Agent
Retrieves an agent by ID.
Action
Get Company
Retrieves a company by ID.
Action
Get Contact
Retrieves a contact by ID.
Action
Get Ticket
Retrieves a single ticket by ID.
Action
List Agents
Lists all agents.
Action
List Companies
Lists companies.
Action
List Contacts
Lists contacts.
Action
List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
Action
List Tickets
Lists tickets, most recently updated first.
Action
Reply to Ticket
Adds a public reply to a ticket conversation.
Action
Search Contacts
Searches contacts using a Freshdesk query string.
Action
Search Tickets
Searches tickets using a Freshdesk query string.
Action
Update Company
Updates a company by ID.
Action
Update Contact
Updates a contact by ID.
Action
Update Ticket
Updates an existing ticket by ID.

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The other way round: Freshdesk to Asana