Integration
Connect Dub and Freshdesk
When something happens in Dub or Freshdesk, your agent does the next thing in the other. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Dub and Freshdesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Dub and Freshdesk can do together
From Dub to Freshdesk
When New Commission in Dub
then Add Note to Ticket in Freshdesk
From Freshdesk to Dub
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Dub and Freshdesk
Triggers and actions 12 triggers · 33 actions
- Deleted Link
Triggers when a link is deleted.
- Link Clicked
Triggers when a link is clicked.
- New Commission
Triggers when a new commission is created.
- New Lead
Triggers when a new lead is created.
- New Link
Triggers when a new link is created.
- New Partner Enrollment
Triggers when a new partner is enrolled in your program.
- New Sale
Triggers when a new sale is created.
- Partner Application Submitted
Triggers when a partner submits an application to your program.
- Updated Link
Triggers when a link is updated.
- Add domain
Add a domain to the workspace.
- Create Link
Creates a new short link.
- Create Tag
Creates a new tag.
- Delete domain
Delete a domain by slug.
- Delete Link
Deletes a short link.
- Delete tag
Delete a tag by id.
- List domains
List all domains in the workspace.
- List tags
List all tags in the workspace.
- Retrieve Link
Retrieve the info for a link.
- Update domain
Update a domain by slug.
- Update Tag
Updates an existing tag.
- Upsert Link
If a link with the same URL already exists, return it (or update it if there are any changes). Otherwise, a new link will be created.
- New Company
Triggers when a new company is created.
- New Contact
Triggers when a new contact is created.
- New Ticket
Triggers when a new ticket is created.
- Add Note to Ticket
Adds a private or public note to a ticket.
- Create Company
Creates a new company.
- Create Contact
Creates a new contact.
- Create Ticket
Creates a new ticket in Freshdesk.
- Delete Contact
Deletes a contact by ID.
- Delete Ticket
Deletes a ticket by ID.
- Get Agent
Retrieves an agent by ID.
- Get Company
Retrieves a company by ID.
- Get Contact
Retrieves a contact by ID.
- Get Ticket
Retrieves a single ticket by ID.
- List Agents
Lists all agents.
- List Companies
Lists companies.
- List Contacts
Lists contacts.
- List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
- List Tickets
Lists tickets, most recently updated first.
- Reply to Ticket
Adds a public reply to a ticket conversation.
- Search Contacts
Searches contacts using a Freshdesk query string.
- Search Tickets
Searches tickets using a Freshdesk query string.
- Update Company
Updates a company by ID.
- Update Contact
Updates a contact by ID.
- Update Ticket
Updates an existing ticket by ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Dub and Freshdesk, answered
What can start an automation from Dub?
Any of Dub's 9 triggers in the catalog, including New Commission, New Lead, New Link and New Partner Enrollment. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Freshdesk when something happens in Dub?
Any of Freshdesk's 21 actions, including Create Company, Create Contact, Create Ticket and Update Company. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Freshdesk to Dub?
Yes. When something happens in Freshdesk, your agent can act in Dub too. This page covers both directions: Freshdesk's triggers and Dub's actions are listed here as well.
Do I have to build a connector for Dub or Freshdesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.