Integration
Connect DoorLoop and Freshdesk
When New Expense fires in DoorLoop, your agent runs Add Note to Ticket in Freshdesk, or New Company in Freshdesk to Find User in DoorLoop. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want DoorLoop and Freshdesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What DoorLoop and Freshdesk can do together
From DoorLoop to Freshdesk
When New Expense in DoorLoop
then Add Note to Ticket in Freshdesk
When New Lease Charge in DoorLoop
then Create Contact in Freshdesk
From Freshdesk to DoorLoop
When New Company in Freshdesk
then Find User in DoorLoop
When New Contact in Freshdesk
then Find Account in DoorLoop
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with DoorLoop and Freshdesk
Triggers and actions 16 triggers · 27 actions
Trigger
In EvictionTriggers when a lease enters the eviction collections stage in DoorLoop.
Trigger
Lease StartingTriggers when a lease's start date arrives (start dates within the last 7 days up to today).
Trigger
New ExpenseTriggers when a new expense is recorded in DoorLoop.
Trigger
New Lease ChargeTriggers when a new charge is posted to a lease.
Trigger
New OwnerTriggers when a new owner is created in DoorLoop.
Trigger
New PropertyTriggers when a new property is added in DoorLoop.
Trigger
New ProspectTriggers when a new prospect is added in DoorLoop.
Trigger
New Returned PaymentTriggers when a lease payment is returned (reversed) in DoorLoop.
Trigger
New Task / Work OrderTriggers when a new task, work order, tenant request or owner request is created in DoorLoop.
Trigger
New Tenant or ProspectTriggers when a new tenant or prospect is added in DoorLoop.
Trigger
New VendorTriggers when a new vendor is added in DoorLoop.
Trigger
New Vendor BillTriggers when a new vendor bill is created in DoorLoop.
Trigger
Tenant Moving OutTriggers when a lease tenant is scheduled to move out within the next 7 days.
Action
Find AccountFinds accounts in the DoorLoop chart of accounts by name, type, designated purpose or parent account.
Action
Find LeaseFinds leases by name, with optional filters for property, unit, tenant, owner, portfolio, dates and status. Returns the matching leases.
Action
Find Lease TenantsFinds the tenants on your leases by name or email, lease, property, portfolio, occupancy status or move-in/move-out dates. A tenant on several leases appears once per lease.
Action
Find Tenant or ProspectFinds tenants and prospects by name or email, optionally narrowed by portfolio, property, unit, lease or tenant type.
Action
Find UnitFinds units in DoorLoop by name, optionally narrowed by property, portfolio, owner or status.
Action
Find UserFinds DoorLoop users whose login email matches the email you supply.
Trigger
New CompanyTriggers when a new company is created.
Trigger
New ContactTriggers when a new contact is created.
Trigger
New TicketTriggers when a new ticket is created.
Action
Add Note to TicketAdds a private or public note to a ticket.
Action
Create CompanyCreates a new company.
Action
Create ContactCreates a new contact.
Action
Create TicketCreates a new ticket in Freshdesk.
Action
Delete ContactDeletes a contact by ID.
Action
Delete TicketDeletes a ticket by ID.
Action
Get AgentRetrieves an agent by ID.
Action
Get CompanyRetrieves a company by ID.
Action
Get ContactRetrieves a contact by ID.
Action
Get TicketRetrieves a single ticket by ID.
Action
List AgentsLists all agents.
Action
List CompaniesLists companies.
Action
List ContactsLists contacts.
Action
List Ticket ConversationsLists all conversations (replies and notes) on a ticket.
Action
List TicketsLists tickets, most recently updated first.
Action
Reply to TicketAdds a public reply to a ticket conversation.
Action
Search ContactsSearches contacts using a Freshdesk query string.
Action
Search TicketsSearches tickets using a Freshdesk query string.
Action
Update CompanyUpdates a company by ID.
Action
Update ContactUpdates a contact by ID.
Action
Update TicketUpdates an existing ticket by ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
DoorLoop and Freshdesk, answered
What can start an automation from DoorLoop?
Any of DoorLoop's 13 triggers in the catalog, including New Expense, New Lease Charge, New Owner and New Property. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Freshdesk when something happens in DoorLoop?
Any of Freshdesk's 21 actions, including Create Company, Create Contact, Create Ticket and Update Company. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Freshdesk to DoorLoop?
Yes. When something happens in Freshdesk, your agent can act in DoorLoop too. This page covers both directions: Freshdesk's triggers and DoorLoop's actions are listed here as well.
Do I have to build a connector for DoorLoop or Freshdesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use DoorLoop and Freshdesk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.