Integration
Connect DNSFilter and Freshdesk
When Blocked Page Form Submitted fires in DNSFilter, your agent runs Add Note to Ticket in Freshdesk, or New Company in Freshdesk to Add organization user in DNSFilter. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want DNSFilter and Freshdesk to do together?
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Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What DNSFilter and Freshdesk can do together
From DNSFilter to Freshdesk
When Blocked Page Form Submitted in DNSFilter
then Add Note to Ticket in Freshdesk
From Freshdesk to DNSFilter
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with DNSFilter and Freshdesk
Triggers and actions 7 triggers · 50 actions
- Blocked Page Form Submitted
Triggers when a user submits the form on the blocked page.
- Blocked Page Visited
Triggered when someone in your DNSFilter account hits a blocked page.
- Invoice Available
Triggered when a new DNSFilter invoice becomes available.
- Policy Changed
Triggered when a DNSFilter policy is created or changed.
- Add IP address
Adds an IP address to a DNSFilter site (network) so DNS traffic from that address is filtered under the site's policy.
- Add organization user
Adds a new or existing user, by email, to a DNSFilter organization with the chosen role.
- Add policy
Creates a new DNS filtering policy in a DNSFilter organization, with its allow/block lists, blocked categories and safe-search settings.
- Add scheduled report
Creates a scheduled report that emails DNSFilter traffic and threat summaries for an organization on a recurring schedule.
- Add to Allow List
Adds a single domain to a DNSFilter policy's allow list, with a note explaining why.
- Add to Block List
Adds a single domain to a DNSFilter policy's block list, with a note explaining why.
- Allow Category in a Policy
Allows a content category in a DNSFilter policy by taking it off that policy's blocked-category list.
- Assign Policy to a Roaming Client
Assigns a DNSFilter policy to a roaming client, so that device filters against that policy.
- Assign Policy to a Site
Assigns a DNSFilter policy to a site, so traffic from that site filters against that policy.
- Block Category in a Policy
Blocks a content category in a DNSFilter policy by adding it to that policy's blocked-category list.
- Create Organization
Creates a new organization under an MSP in DNSFilter.
- Create Site
Creates a new site (network) in DNSFilter, optionally on a chosen policy and block page.
- Delete IP address
Removes an IP address from your DNSFilter account.
- Delete organization user
Removes a user from a DNSFilter organization. The user's account itself is not deleted.
- Delete policy
Deletes a policy from your DNSFilter account.
- Delete site
Deletes a site (network) from DNSFilter. A site with active roaming clients or LAN proxies cannot be deleted.
- Find domain by FQDN
Returns the domain DNSFilter has on record for a fully qualified domain name, including its host, name and associated categories and applications.
- Get organization
Returns the details of one DNSFilter organization by its ID, including its name, billing contact, feature flags and associated networks. An error occurs if the organization is not found.
- Get policy
Returns a DNSFilter policy by ID, including its allow and block lists, blocked categories and safe search settings. An error occurs if the policy is not found.
- Get site
Returns a DNSFilter site (network) by its ID, including its name, address, block page settings and linked policies.
- List categories
Returns every DNSFilter content category, including internal categories, with each category's name, description and whether it is a security threat.
- List IP addresses
Returns the IP addresses associated with your DNSFilter account, optionally narrowed by a search term.
- List organizations
Returns all organizations your DNSFilter account can access, optionally filtered by name, type or MSP.
- List organization users
Returns the users of a DNSFilter organization, with their contact details, role and organization access.
- List policies
Returns every DNS filtering policy your DNSFilter account can access, with each policy's allow list, block list and settings.
- List sites
Returns the sites (networks) in your DNSFilter account, optionally filtered by a search term or by whether a policy is assigned.
- Update organization
Updates an organization's name, billing contact, address, plan and privacy settings, and returns the updated organization.
- Update policy
Updates a DNSFilter policy's name, safe-search settings, allow/block lists, blocked categories, countries and applications.
- Update site
Updates a site's name, organization, policies, block page, address, IP addresses and local DNS settings, and returns the updated site.
- New Company
Triggers when a new company is created.
- New Contact
Triggers when a new contact is created.
- New Ticket
Triggers when a new ticket is created.
- Add Note to Ticket
Adds a private or public note to a ticket.
- Create Company
Creates a new company.
- Create Contact
Creates a new contact.
- Create Ticket
Creates a new ticket in Freshdesk.
- Delete Contact
Deletes a contact by ID.
- Delete Ticket
Deletes a ticket by ID.
- Get Agent
Retrieves an agent by ID.
- Get Company
Retrieves a company by ID.
- Get Contact
Retrieves a contact by ID.
- Get Ticket
Retrieves a single ticket by ID.
- List Agents
Lists all agents.
- List Companies
Lists companies.
- List Contacts
Lists contacts.
- List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
- List Tickets
Lists tickets, most recently updated first.
- Reply to Ticket
Adds a public reply to a ticket conversation.
- Search Contacts
Searches contacts using a Freshdesk query string.
- Search Tickets
Searches tickets using a Freshdesk query string.
- Update Company
Updates a company by ID.
- Update Contact
Updates a contact by ID.
- Update Ticket
Updates an existing ticket by ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
DNSFilter and Freshdesk, answered
What can start an automation from DNSFilter?
Any of DNSFilter's 4 triggers in the catalog, including Blocked Page Form Submitted, Policy Changed, Blocked Page Visited and Invoice Available. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Freshdesk when something happens in DNSFilter?
Any of Freshdesk's 21 actions, including Create Company, Create Contact, Create Ticket and Update Company. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Freshdesk to DNSFilter?
Yes. When something happens in Freshdesk, your agent can act in DNSFilter too. This page covers both directions: Freshdesk's triggers and DNSFilter's actions are listed here as well.
Do I have to build a connector for DNSFilter or Freshdesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use DNSFilter and Freshdesk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.