Connect Clio and PagerDuty

Both apps 74Clio 46PagerDuty 28

• Trigger
  Matter Status Updated

  Triggers when the status of a matter has changed.

• Trigger
  New Activity

  Triggers when a new activity is created.

• Trigger
  New Calendar Entry

  Triggers when a new calendar entry is created.

• Trigger
  New Communication

  Triggers when a new communication is created.

• Trigger
  New Contact

  Triggers when a new contact is created.

• Trigger
  New Matter

  Triggers when a new matter is created.

• Trigger
  New Task

  Triggers when a new task is created.

• Trigger
  Task Status Updated

  Triggers when the status of a task has changed.

• Action
  Create Calendar Entry

  Creates a new calendar entry.

• Action
  Create Communication

  Creates a new communication.

• Action
  Create Company Contact

  Creates a company contact.

• Action
  Create Expense Entry (Activity)

  Creates a new expense entry.

• Action
  Create Matter

  Adds a new matter to Clio Manage.

• Action
  Create Matter Folder

  Creates a new folder in a matter.

• Action
  Create Matter Note

  Creates a new matter note.

• Action
  Create Person Contact

  Creates a person contact.

• Action
  Create Task

  Creates a new task.

• Action
  Create Time Entry (Activity)

  Creates a new time entry.

• Action
  Delete activity

  Delete an activity.

• Action
  Delete calendar entry

  Delete a calendar entry.

• Action
  Delete contact

  Delete a contact.

• Action
  Delete matter

  Delete a matter.

• Action
  Delete task

  Delete a task.

• Action
  Find Company Contact

  Returns the company contacts that match the search text.

• Action
  Find Matter

  Returns the matters that match the specified search text and optional filters

• Action
  Find Newest Matter by Client Email

  Returns the most recently created matter for the client with the given email address.

• Action
  Find Person Contact

  Find a person contact by ID, name, title, email address, address, phone number, web site, instant messenger, custom fields, related matter name, or company name matching a given string.

• Action
  Find User

  Find a user by name.

• Action
  Get activity

  Fetches an activity (time or expense entry) by ID. An error occurs if the activity is not found.

• Action
  Get calendar entry

  Returns one calendar entry by id, including summary, start and end times.

• Action
  Get communication

  Returns one communication by id.

• Action
  Get contact

  Retrieve a contact (person or company) by id.

• Action
  Get document

  Retrieve document metadata by id.

• Action
  Get matter

  Retrieve a matter by id.

• Action
  Get task

  Retrieve a task by id.

• Action
  List activities

  List all activities.

• Action
  List contacts

  List all contacts.

• Action
  List practice areas

  List practice areas.

• Action
  List tasks

  List all tasks.

• Action
  List users

  List firm users.

• Action
  Update activity

  Update an activity.

• Action
  Update calendar entry

  Update a calendar entry.

• Action
  Update Matter

  Update an existing matter.

• Action
  Update Person Contact

  Updates an existing person contact.

• Action
  Update Task

  Updates a task.

• Action
  Upload Document to Matter

  Uploads a file from a URL into a Clio matter's documents and marks it fully uploaded.

• Trigger
  List Maintenance Windows

  Gets a list of maintenance windows.

• Trigger
  New Incidents

  Polls for new incidents in PagerDuty.

• Action
  Add Responders

  Request additional responders (a user or escalation policy) to help with an incident.

• Action
  Add Team Member

  Add a user to a team with a given role.

• Action
  Create Incident

  Creates an incident in PagerDuty.

• Action
  Create Note on Incident

  Creates a note on a given incident.

• Action
  Delete or End a Maintenance Window

  Deletes a maintenance window that hasn't started yet, or ends one that is ongoing.

• Action
  Get Escalation Policy

  Retrieve a single escalation policy by its ID.

• Action
  Get Incident

  Retrieve a single PagerDuty incident by id.

• Action
  Get Schedule

  Retrieve a single on-call schedule by its ID.

• Action
  Get Service

  Retrieve a single PagerDuty service by id.

• Action
  Get Team

  Retrieve a single team by its ID.

• Action
  Get User Information

  Gets a user's information based on provided ID.

• Action
  List Escalation Policies

  List PagerDuty escalation policies.

• Action
  List Incident Notes

  List all notes attached to an incident.

• Action
  List Incidents

  List PagerDuty incidents with filters (statuses, service_ids, urgencies, date range).

• Action
  List On-Calls

  List current on-call entries — who is on call now, by escalation policy/schedule/user/time window.

• Action
  List Schedule Overrides

  List overrides on a schedule within a required since/until time window.

• Action
  List Schedules

  List PagerDuty on-call schedules.

• Action
  List Services

  List PagerDuty services.

• Action
  List Teams

  List all teams in the account.

• Action
  List Users

  List PagerDuty users.

• Action
  Manage Incidents

  Bulk acknowledge or resolve multiple incidents in a single call.

• Action
  Snooze Incident

  Snooze a triggered/acknowledged incident for a number of seconds so it won't re-alert until the snooze expires.

• Action
  Two-way sync add a maintenance window

  Creates a maintenance window for use with two-way sync triggers. Does not update. Use only with two-way sync triggers.

• Action
  Two-way sync add or update an incident

  Creates or updates an incident for use with two-way sync triggers. Use only with two-way sync triggers.

• Action
  Update Incident

  Updates an incident in PagerDuty. Set status to acknowledged or resolved to manage the incident.

• Action
  Update Maintenance Window

  Updates a maintenance window.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.