Integration
Connect ChargeOver and Freshdesk
When Contact Was Updated fires in ChargeOver, your agent runs Create Contact in Freshdesk, or New Company in Freshdesk to Create a Contact in ChargeOver. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want ChargeOver and Freshdesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What ChargeOver and Freshdesk can do together
From ChargeOver to Freshdesk
When Contact Was Updated in ChargeOver
then Create Contact in Freshdesk
When Contact Was Updated in ChargeOver
then Update Contact in Freshdesk
From Freshdesk to ChargeOver
When New Company in Freshdesk
then Create a Contact in ChargeOver
When New Contact in Freshdesk
then Create a Customer in ChargeOver
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with ChargeOver and Freshdesk
Triggers and actions 4 triggers · 41 actions
Trigger
Contact Was UpdatedTriggers when a contact is updated in ChargeOver.
Action
Add itemCreate an item (product or discount).
Action
Add noteAdd a note to a customer, invoice, etc.
Action
Add Transactionrecords a payment, refund or credit against a customer (e.g. transaction_type=pay, gateway_method=check, amount) without charging a payment gateway. Creates a transaction record.
Action
Cancel a SubscriptionCancel an existing subscription in ChargeOver.
Action
Create a ContactCreate a new contact in ChargeOver.
Action
Create a CustomerCreate a new customer in ChargeOver.
Action
Create an InvoiceCreate a new Invoice in ChargeOver.
Action
Create a SubscriptionCreate a new subscription in ChargeOver.
Action
Delete Itemdeletes an item (product/discount) by id.
Action
Find ContactFinds an existing contact by a specified field.
Action
Find CustomerFinds an existing customer by a specified field.
Action
Find Item (Product, Discount)Finds an existing item (product, discount) by a specified field.
Action
Find SubscriptionFinds an existing subscription by a specified field.
Action
List NotesLists the notes attached to a ChargeOver record (customer, invoice, subscription, contact), filtered by record type and record ID.
Action
Update a CustomerUpdate a existing customer in ChargeOver.
Action
Update contactUpdate a user/contact.
Action
Update invoiceUpdate an invoice.
Action
Update itemUpdate an item.
Action
Update subscriptionUpdate a subscription (package).
Action
Void Transactionmarks an existing transaction voided in ChargeOver (logs an externally-voided transaction; does not contact the gateway), changing its status.
Trigger
New CompanyTriggers when a new company is created.
Trigger
New ContactTriggers when a new contact is created.
Trigger
New TicketTriggers when a new ticket is created.
Action
Add Note to TicketAdds a private or public note to a ticket.
Action
Create CompanyCreates a new company.
Action
Create ContactCreates a new contact.
Action
Create TicketCreates a new ticket in Freshdesk.
Action
Delete ContactDeletes a contact by ID.
Action
Delete TicketDeletes a ticket by ID.
Action
Get AgentRetrieves an agent by ID.
Action
Get CompanyRetrieves a company by ID.
Action
Get ContactRetrieves a contact by ID.
Action
Get TicketRetrieves a single ticket by ID.
Action
List AgentsLists all agents.
Action
List CompaniesLists companies.
Action
List ContactsLists contacts.
Action
List Ticket ConversationsLists all conversations (replies and notes) on a ticket.
Action
List TicketsLists tickets, most recently updated first.
Action
Reply to TicketAdds a public reply to a ticket conversation.
Action
Search ContactsSearches contacts using a Freshdesk query string.
Action
Search TicketsSearches tickets using a Freshdesk query string.
Action
Update CompanyUpdates a company by ID.
Action
Update ContactUpdates a contact by ID.
Action
Update TicketUpdates an existing ticket by ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
ChargeOver and Freshdesk, answered
What can start an automation from ChargeOver?
Any of ChargeOver's 1 trigger in the catalog, including Contact Was Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Freshdesk when something happens in ChargeOver?
Any of Freshdesk's 21 actions, including Create Company, Create Contact, Create Ticket and Update Company. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Freshdesk to ChargeOver?
Yes. When something happens in Freshdesk, your agent can act in ChargeOver too. This page covers both directions: Freshdesk's triggers and ChargeOver's actions are listed here as well.
Do I have to build a connector for ChargeOver or Freshdesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use ChargeOver and Freshdesk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.