Integration
Connect Carbon Voice and PagerDuty
When New Action Item Created fires in Carbon Voice, your agent runs Create Note on Incident in PagerDuty, or New Incidents in PagerDuty to Add Link Attachments to Message in Carbon Voice. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Carbon Voice and PagerDuty to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Carbon Voice and PagerDuty can do together
From Carbon Voice to PagerDuty
When New Action Item Created in Carbon Voice
then Create Note on Incident in PagerDuty
From PagerDuty to Carbon Voice
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Carbon Voice and PagerDuty
Triggers and actions 9 triggers · 50 actions
- Action Item Deleted
Triggers when an action item is deleted.
- New Action Item Created
Triggers when an action item is created.
- New AI Prompt Response Generated
Triggers when AI Prompt happened to a message(s).
- New AI System Prompt Response Generated
Triggers when AI System Prompt happened to a message(s).
- New Message Posted to Conversation
Triggers when a message is posted into a conversation.
- New Message Received
Triggers when a message is received in any conversation (Not includes your own messages).
- New Voice Memo Created
Triggers when a voice memo is created.
- Add folder
Create a folder.
- Add Link Attachments to Message
Add one or more link attachments to a Message.
- Create Action Item
Create an Action Item.
- Create AI Prompt Response
Creates a new Ai response for given prompt and message(s).
- Create Message Share Link
Create a share link for a message.
- Create Voice Memo
Create a Voice Memo from audio file, transcript or links.
- Delete action item
Delete an action item.
- Delete folder
Delete a folder and nested content.
- Find users by email, phone or name
Search users by email, phone or name.
- Get AI Prompt Response
Returns one AI prompt response (prompt, generated responses per language, source messages) by id.
- Get conversation
Get a conversation by id.
- Get message
Get a message by id.
- Get Message Share Link
Returns one message share link by id.
- Get user
Get a user by id.
- List AI Prompts
/prompts (optional owner_type=user|workspace|system, workspace_id) — lists the AI prompts available to the account, returning each prompt's id. Read-only.
- List conversations
List all of the user's conversations (id and name only).
- List conversation users
List users in a conversation.
- List folders
List root folders.
- List messages
List messages.
- List workspaces
List workspaces the user can access.
- Send Direct Message to User(s)
Send a Direct Message to specific User(s).
- Send Message to Conversation
Send a Message to specific Conversation.
- Update Action Item
Update an Action Item.
- Update folder
Rename a folder.
- List Maintenance Windows
Gets a list of maintenance windows.
- New Incidents
Polls for new incidents in PagerDuty.
- Add Responders
Request additional responders (a user or escalation policy) to help with an incident.
- Add Team Member
Add a user to a team with a given role.
- Create Incident
Creates an incident in PagerDuty.
- Create Note on Incident
Creates a note on a given incident.
- Delete or End a Maintenance Window
Deletes a maintenance window that hasn't started yet, or ends one that is ongoing.
- Get Escalation Policy
Retrieve a single escalation policy by its ID.
- Get Incident
Retrieve a single PagerDuty incident by id.
- Get Schedule
Retrieve a single on-call schedule by its ID.
- Get Service
Retrieve a single PagerDuty service by id.
- Get Team
Retrieve a single team by its ID.
- Get User Information
Gets a user's information based on provided ID.
- List Escalation Policies
List PagerDuty escalation policies.
- List Incident Notes
List all notes attached to an incident.
- List Incidents
List PagerDuty incidents with filters (statuses, service_ids, urgencies, date range).
- List On-Calls
List current on-call entries — who is on call now, by escalation policy/schedule/user/time window.
- List Schedule Overrides
List overrides on a schedule within a required since/until time window.
- List Schedules
List PagerDuty on-call schedules.
- List Services
List PagerDuty services.
- List Teams
List all teams in the account.
- List Users
List PagerDuty users.
- Manage Incidents
Bulk acknowledge or resolve multiple incidents in a single call.
- Snooze Incident
Snooze a triggered/acknowledged incident for a number of seconds so it won't re-alert until the snooze expires.
- Two-way sync add a maintenance window
Creates a maintenance window for use with two-way sync triggers. Does not update. Use only with two-way sync triggers.
- Two-way sync add or update an incident
Creates or updates an incident for use with two-way sync triggers. Use only with two-way sync triggers.
- Update Incident
Updates an incident in PagerDuty. Set status to acknowledged or resolved to manage the incident.
- Update Maintenance Window
Updates a maintenance window.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Carbon Voice and PagerDuty, answered
What can start an automation from Carbon Voice?
Any of Carbon Voice's 7 triggers in the catalog, including New Action Item Created, New AI Prompt Response Generated, New AI System Prompt Response Generated and New Message Posted to Conversation. Describe the moment in plain language and your agent picks the right one.
What can your agent do in PagerDuty when something happens in Carbon Voice?
Any of PagerDuty's 26 actions, including Create Incident, Create Note on Incident, Update Incident and Update Maintenance Window. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from PagerDuty to Carbon Voice?
Yes. When something happens in PagerDuty, your agent can act in Carbon Voice too. This page covers both directions: PagerDuty's triggers and Carbon Voice's actions are listed here as well.
Do I have to build a connector for Carbon Voice or PagerDuty?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Carbon Voice and PagerDuty without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.