Build it
What do you want Cakemail and Freshdesk to do together?
Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.
Ask the assistant
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Connect Claude CodeEverything your agent can do with Cakemail and Freshdesk
Triggers and actions 11 triggers ยท 23 actions
Trigger
New ContactTriggers when a new Contact is added.
- New Email Bounce
Triggers when an email bounces.
- New Email Click
Triggers when a new Email Click is tracked.
- New Email Open
Triggers when a new Email Open is tracked.
- New List
Triggers when a List is created.
- New Suppressed Email
Triggers when a new Suppressed Email is added.
- Unsubscribed Contact
Triggers when a Contact is unsubscribed.
- Updated Contact
Triggers when a Contact is updated.
- Add Suppressed Email
Adds an email address to the Cakemail suppression list so no further mail is sent to it.
- Find Contact by Email
Returns the contacts on a Cakemail list whose email address matches the one you supply.
Trigger
New CompanyTriggers when a new company is created.
- New Contact
Triggers when a new contact is created.
- New Ticket
Triggers when a new ticket is created.
- Add Note to Ticket
Adds a private or public note to a ticket.
- Create Company
Creates a new company.
- Create Contact
Creates a new contact.
- Create Ticket
Creates a new ticket in Freshdesk.
- Delete Contact
Deletes a contact by ID.
- Delete Ticket
Deletes a ticket by ID.
- Get Agent
Retrieves an agent by ID.
- Get Company
Retrieves a company by ID.
- Get Contact
Retrieves a contact by ID.
- Get Ticket
Retrieves a single ticket by ID.
- List Agents
Lists all agents.
- List Companies
Lists companies.
- List Contacts
Lists contacts.
- List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
- List Tickets
Lists tickets, most recently updated first.
- Reply to Ticket
Adds a public reply to a ticket conversation.
- Search Contacts
Searches contacts using a Freshdesk query string.
- Search Tickets
Searches tickets using a Freshdesk query string.
- Update Company
Updates a company by ID.
- Update Contact
Updates a contact by ID.
- Update Ticket
Updates an existing ticket by ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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