Integration
Connect Buttondown to Freshdesk
When something happens in Buttondown, your agent does the next thing in Freshdesk. Describe it in plain language and the automation is built, tested on every branch and kept running.
Build it
What do you want Buttondown and Freshdesk to do together?
Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.
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Triggers and actions 7 triggers ยท 50 actions
Trigger
New DraftTriggers when a new draft is created.
Trigger
New Scheduled EmailTriggers when a new email is scheduled.
Trigger
NewslettersTriggers when a new newsletter is created.
Trigger
New TagTriggers when a new tag is created.
Action
Add SegmentCreate a new subscriber segment.
Action
Add SurveyCreate a new survey.
Action
Create DraftCreates a draft.
Action
Create EmailCreates an email.
Action
Create SubscriberCreates a subscriber.
Action
Delete AutomationDelete an automation by id.
Action
Delete EmailDelete an email by id.
Action
Delete NewsletterDelete a newsletter by id.
Action
Delete SegmentDelete a subscriber segment by id.
Action
Delete SubscriberRemove a subscriber by id or email address.
Action
Delete SurveyDelete a survey by id.
Action
Delete TagDelete a tag by id.
Action
Find TagFinds a tag given its name.
Action
Get AutomationRetrieve a single automation by id.
Action
Get EmailRetrieve a single email by id.
Action
Get NewsletterRetrieve a single newsletter by id.
Action
Get SegmentRetrieve a single subscriber segment by id.
Action
Get SurveyRetrieve a single survey by id.
Action
Get TagRetrieve a single tag by id.
Action
List AutomationsList all automations configured on the account.
Action
List SegmentsList all subscriber segments.
Action
List SurveysList all surveys on the account.
Action
Publish EmailPublish a drafted email so it is sent and made public.
Action
Update AutomationUpdate an automation's configuration.
Action
Update EmailUpdate an existing email's content or metadata.
Action
Update NewsletterUpdate a newsletter's settings.
Action
Update SegmentUpdate a subscriber segment's definition.
Action
Update SurveyUpdate a survey's configuration.
Action
Update TagUpdate a tag's name or metadata.
Trigger
New CompanyTriggers when a new company is created.
Trigger
New ContactTriggers when a new contact is created.
Trigger
New TicketTriggers when a new ticket is created.
Action
Add Note to TicketAdds a private or public note to a ticket.
Action
Create CompanyCreates a new company.
Action
Create ContactCreates a new contact.
Action
Create TicketCreates a new ticket in Freshdesk.
Action
Delete ContactDeletes a contact by ID.
Action
Delete TicketDeletes a ticket by ID.
Action
Get AgentRetrieves an agent by ID.
Action
Get CompanyRetrieves a company by ID.
Action
Get ContactRetrieves a contact by ID.
Action
Get TicketRetrieves a single ticket by ID.
Action
List AgentsLists all agents.
Action
List CompaniesLists companies.
Action
List ContactsLists contacts.
Action
List Ticket ConversationsLists all conversations (replies and notes) on a ticket.
Action
List TicketsLists tickets, most recently updated first.
Action
Reply to TicketAdds a public reply to a ticket conversation.
Action
Search ContactsSearches contacts using a Freshdesk query string.
Action
Search TicketsSearches tickets using a Freshdesk query string.
Action
Update CompanyUpdates a company by ID.
Action
Update ContactUpdates a contact by ID.
Action
Update TicketUpdates an existing ticket by ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.