Integration

Connect Beamer to Freshdesk

When something happens in Beamer, your agent does the next thing in Freshdesk. Describe it in plain language and the automation is built, tested on every branch and kept running.

Beamer2 triggers Beamer6 actions Freshdesk3 triggers Freshdesk21 actions

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Build it

What do you want Beamer and Freshdesk to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Or work from Claude Code

Install the APIANT plugin for Claude Code and build, edit, test and read run history from your terminal. Every plan gets this, including free, and it spends no assistant credits.

Connect Claude Code

Everything your agent can do with Beamer and Freshdesk

Triggers and actions 5 triggers · 27 actions

Trigger
New Idea Comment
Triggers when a new comment is sent for an idea.
Trigger
New Idea Vote
Triggers when a new vote is sent for an idea.
Action
Create Idea
Creates a new Feedback idea.
Action
Create Idea Comment
Creates a new idea comment.
Action
Create Idea Vote
Creates a new idea vote.
Action
Create Post
Creates a new post.
Action
Get Post
Fetches a post by ID, with its per-language title and content, category, publication state, and engagement counts. An error occurs if the post is not found. Reading a post through this action does not count as a view in your Beamer analytics.
Action
List Posts
Returns all posts from your Beamer feed, each with its per-language title and content, category, publication state, and engagement counts. Reading posts through this action does not count as a view in your Beamer analytics.
Trigger
New Company
Triggers when a new company is created.
Trigger
New Contact
Triggers when a new contact is created.
Trigger
New Ticket
Triggers when a new ticket is created.
Action
Add Note to Ticket
Adds a private or public note to a ticket.
Action
Create Company
Creates a new company.
Action
Create Contact
Creates a new contact.
Action
Create Ticket
Creates a new ticket in Freshdesk.
Action
Delete Contact
Deletes a contact by ID.
Action
Delete Ticket
Deletes a ticket by ID.
Action
Get Agent
Retrieves an agent by ID.
Action
Get Company
Retrieves a company by ID.
Action
Get Contact
Retrieves a contact by ID.
Action
Get Ticket
Retrieves a single ticket by ID.
Action
List Agents
Lists all agents.
Action
List Companies
Lists companies.
Action
List Contacts
Lists contacts.
Action
List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
Action
List Tickets
Lists tickets, most recently updated first.
Action
Reply to Ticket
Adds a public reply to a ticket conversation.
Action
Search Contacts
Searches contacts using a Freshdesk query string.
Action
Search Tickets
Searches tickets using a Freshdesk query string.
Action
Update Company
Updates a company by ID.
Action
Update Contact
Updates a contact by ID.
Action
Update Ticket
Updates an existing ticket by ID.

Each app on its own

The other way round: Freshdesk to Beamer

Connect Beamer to Freshdesk

What do you want Beamer and Freshdesk to do together?

Triggers and actions 5 triggers · 27 actions

Each app on its own

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