App

Halo Service Solutions integrations

Connect Halo Service Solutions to any other app, or use it from your AI client over MCP. Halo Service Solutions is a UK based company, which provides Service Desk, ITSM and PSA software solutions.

Connects with a tokenhaloservicesolutions.com

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

Build solutions, not workarounds.

What do you want to automate with Halo Service Solutions?

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Connect your AI client

Give your AI client this address.

https://mcp.apiant.ai

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

Set it up in your client
Claude Code

Run this in the directory you want to work in.

claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai

Start Claude Code there, approve the server, and sign in in the browser page it opens.

Claude Code guide (opens in a new tab)
Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

Setup guide (opens in a new tab)
Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

Setup guide (opens in a new tab)
Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

Setup guide (opens in a new tab)
Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

Setup guide (opens in a new tab)
Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

Setup guide (opens in a new tab)

Pair it

Connect Halo Service Solutions with another app

What your agent can do with Halo Service Solutions

Triggers and actions 2 triggers · 14 actions

  • Trigger
    New Ticket

    Triggers when a new ticket is logged in Halo.

  • Trigger
    Ticket Updated

    Triggers when a ticket is created or updated in Halo.

  • Action
    Add action to ticket

    Adds a new action (note, update or outcome) to an existing Halo ticket.

  • Action
    Add project

    Creates a new project in Halo and returns the created project record.

  • Action
    Create Site

    Creates a new site for a customer in Halo.

  • Action
    Create Ticket

    Creates a new ticket in Halo with a summary, description and optional customer, user, type, priority, status and assignment.

  • Action
    Create User

    Creates a new end user in Halo under the chosen site.

  • Action
    Get customer

    Returns a single Halo customer (client) by its ID, optionally with extra details and ticket activity.

  • Action
    Get project

    Returns a single Halo project by its ID, including its details and custom fields.

  • Action
    Get ticket

    Returns a single Halo ticket by its ID, optionally with extra details and its last action.

  • Action
    Get user

    Returns a single Halo user (end-user contact) by ID, with optional details, ticket activity and pop-ups.

  • Action
    List customers

    Returns a list of customers (clients) in Halo, optionally filtered by search text or top level.

  • Action
    List tickets

    Returns tickets from Halo, optionally filtered by customer, agent, status, dates, search text and more.

  • Action
    List users

    Returns the users (end-user contacts) in Halo, optionally filtered by customer, site, search text and other criteria.

  • Action
    Update ticket

    Updates an existing Halo ticket's summary, details, customer, assignment, status, priority and category. Fields left blank are not changed.

  • Action
    Update user

    Updates an existing Halo user's name, site, email or phone number. Fields left blank keep their current values.

Reviews

What our customers say

Questions

Halo Service Solutions, answered

Is there a Halo Service Solutions MCP server?

APIANT's MCP server at https://mcp.apiant.ai works with Halo Service Solutions. Add that address to any AI client that takes a remote MCP server and sign in once in your browser. Your client can then run Halo Service Solutions actions on demand, or have APIANT build, test and run automations that use Halo Service Solutions. Nothing to install.

What can start an automation from Halo Service Solutions?

Any of Halo Service Solutions's 2 triggers in the catalog, including New Ticket and Ticket Updated. Describe the moment in plain language and your agent picks the right one.

What can your agent do in Halo Service Solutions?

Any of Halo Service Solutions's 14 actions, including Create Site, Create Ticket, Create User and Update ticket. Your agent maps the data both ways and tests every scenario before it ships.

Can I use Halo Service Solutions directly from Claude, ChatGPT or Cursor?

Yes. Connect your AI client to APIANT once and it works with Halo Service Solutions two ways. Ask it to do something in Halo Service Solutions once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running on its own. A one-off action uses your plan's tasks the same way an automation step does.

Do I need to write code against the Halo Service Solutions API?

No. APIANT connects to the Halo Service Solutions API for you, with a token. Describe what you want in plain language and your agent builds it on the Halo Service Solutions triggers and actions in the catalog. If you need an endpoint that is not there yet, your agent reads the Halo Service Solutions API documentation and adds it.

Which apps can Halo Service Solutions connect to?

Any app in the catalog; the list on this page pairs Halo Service Solutions with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector.

What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.