Integration
Connect Discord and Halo Service Solutions
When New Forum Message fires in Discord, your agent runs Add action to ticket in Halo Service Solutions, or New Ticket in Halo Service Solutions to Send Channel Message in Discord. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Discord and Halo Service Solutions to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Discord and Halo Service Solutions can do together
From Discord to Halo Service Solutions
When New Forum Message in Discord
then Add action to ticket in Halo Service Solutions
From Halo Service Solutions to Discord
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Discord and Halo Service Solutions
Triggers and actions 9 triggers · 36 actions
- New Forum Message
Triggers when a new Message is created on a Forum Post.
- New Forum Post
Triggers when a new Post is created on a Forum.
- New Mention
Triggers when a User or Role is mentioned.
- New Message Posted to Channel
Triggers when a new message is posted to a specific text channel.
- New Reaction on Message
Triggers when a new Reaction is added to a Message.
- New User Added
Triggers when a new user joins the Discord Server.
- Role Assigned to User
Triggers when a role is assigned to a user.
- Add Reaction to Message
React to a message in a channel with an emoji. Writer sibling for the New Reaction on Message trigger.
- Add Role
assign a role to a user
- Create Channel
Create a new channel in a server.
- Create new Forum Post
Create a new Post on a Forum Channel.
- Create Role
Create a new role in a server.
- Delete Channel
Delete or close a channel.
- Delete Message
Delete a message from a channel.
- Find Channel
Find an existing channel by name.
- Find User
Find an existing user by name.
- Get Message
Retrieve a specific message from a channel by id.
- Get Server Member
Get one member of a Discord server, including the roles they currently hold.
- List Active Threads
List the threads and forum posts currently active in a Discord server.
- List Messages
List the most recent messages in a Discord channel, newest first.
- List Reactions
List the people who reacted to a message with a given emoji.
- List Roles
List every role defined in a Discord server, so you can pick the Role ID an operation needs.
- List Servers
List the Discord servers (guilds) the APIANT bot has been added to. Use it to get the Server ID every other Discord operation asks for.
- Remove User Role
Remove a chosen role from the specified user.
- Rename Channel
Rename a channel to a specific name you choose.
- Send Channel Message
Post a new message to a specific #channel you choose.
- Send Direct Message
Send a direct message to a specific user.
- Send message in Forum Post
Send a new message in a specific Forum Post.
- Update Message
Edit the content of a previously sent message.
- New Ticket
Triggers when a new ticket is logged in Halo.
- Ticket Updated
Triggers when a ticket is created or updated in Halo.
- Add action to ticket
Adds a new action (note, update or outcome) to an existing Halo ticket.
- Add project
Creates a new project in Halo and returns the created project record.
- Create Site
Creates a new site for a customer in Halo.
- Create Ticket
Creates a new ticket in Halo with a summary, description and optional customer, user, type, priority, status and assignment.
- Create User
Creates a new end user in Halo under the chosen site.
- Get customer
Returns a single Halo customer (client) by its ID, optionally with extra details and ticket activity.
- Get project
Returns a single Halo project by its ID, including its details and custom fields.
- Get ticket
Returns a single Halo ticket by its ID, optionally with extra details and its last action.
- Get user
Returns a single Halo user (end-user contact) by ID, with optional details, ticket activity and pop-ups.
- List customers
Returns a list of customers (clients) in Halo, optionally filtered by search text or top level.
- List tickets
Returns tickets from Halo, optionally filtered by customer, agent, status, dates, search text and more.
- List users
Returns the users (end-user contacts) in Halo, optionally filtered by customer, site, search text and other criteria.
- Update ticket
Updates an existing Halo ticket's summary, details, customer, assignment, status, priority and category. Fields left blank are not changed.
- Update user
Updates an existing Halo user's name, site, email or phone number. Fields left blank keep their current values.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
Discord and Halo Service Solutions, answered
What can start an automation from Discord?
Any of Discord's 7 triggers in the catalog, including New Forum Message, New Forum Post, New Mention and New Message Posted to Channel. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Halo Service Solutions when something happens in Discord?
Any of Halo Service Solutions's 14 actions, including Create Site, Create Ticket, Create User and Update ticket. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Halo Service Solutions to Discord?
Yes. When something happens in Halo Service Solutions, your agent can act in Discord too. This page covers both directions: Halo Service Solutions's triggers and Discord's actions are listed here as well.
Do I have to build a connector for Discord or Halo Service Solutions?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Discord and Halo Service Solutions without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.