App

Groove integrations

Connect Groove to any other app, or use it from your AI client over MCP. The simple helpdesk for SaaS and eCommerce businesses.

Connects with an API keygroovehq.com
9 triggers15 actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

Build solutions, not workarounds.

What do you want to automate with Groove?

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Connect your AI client

Give your AI client this address.

https://mcp.apiant.ai

Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

Set it up in your client
Claude Code

Run this in the directory you want to work in.

claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai

Start Claude Code there, approve the server, and sign in in the browser page it opens.

Claude Code guide (opens in a new tab)
Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

Setup guide (opens in a new tab)
Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

Setup guide (opens in a new tab)
Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

Setup guide (opens in a new tab)
Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

Setup guide (opens in a new tab)
Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

Setup guide (opens in a new tab)

Popular

Groove with the apps people pair it with most

Pair it

Connect Groove with another app

What your agent can do with Groove

Triggers and actions 9 triggers · 15 actions

  • Trigger
    Agent Replied

    Triggers when an agent replies to a ticket.

  • Trigger
    Customer Added

    Triggers when a customer is created.

  • Trigger
    Customer Replied

    Triggers when a customer replies to a ticket.

  • Trigger
    Note Added

    Triggers when a note is added to a ticket.

  • Trigger
    Ticket Assigned

    Triggers when a ticket is assigned.

  • Trigger
    Ticket Closed

    Triggers when a ticket is closed.

  • Trigger
    Ticket Opened

    Triggers when a ticket is opened.

  • Trigger
    Ticket Started

    Triggers when a new ticket is created.

  • Trigger
    Ticket Tagged

    Triggers when a ticket is tagged.

  • Action
    Add label to ticket

    Adds one or more labels to a Groove ticket, keeping its existing labels, and returns the updated ticket.

  • Action
    Add message

    Adds a new message (reply or private note) to an existing Groove ticket.

  • Action
    Add Note

    Adds a private note to a Groove ticket, visible only to agents.

  • Action
    Change Assigned Agent

    Assigns a Groove ticket to a different agent, identified by the agent's email address.

  • Action
    Change Ticket Mailbox

    Moves a ticket into a different mailbox.

  • Action
    Change Ticket State

    Changes the state of a Groove ticket (unread, opened, pending, closed or spam).

  • Action
    Close Ticket

    Closes a Groove ticket by setting its state to closed.

  • Action
    Create New Ticket

    Creates a new ticket in Groove from a customer or agent, with its first message.

  • Action
    Get customer

    Returns one Groove customer, looked up by email address, including their contact details and custom attributes.

  • Action
    Get ticket

    Returns a single Groove ticket by its ticket number.

  • Action
    List agents

    Returns the agents on your Groove account, optionally limited to one group.

  • Action
    List mailboxes

    Returns all mailboxes in the Groove account, with each mailbox's name and email address.

  • Action
    List messages

    Returns the messages and notes on a Groove ticket.

  • Action
    Reopen Ticket

    Reopens a Groove ticket by setting its state to opened.

  • Action
    Update customer

    Updates a customer's profile details, such as name, company, title and contact info, identified by their email address.

Reviews

What our customers say

Questions

Groove, answered

Is there a Groove MCP server?

APIANT's MCP server at https://mcp.apiant.ai works with Groove. Add that address to any AI client that takes a remote MCP server, sign in once in your browser, and your client can build, test and run automations that use Groove. Nothing to install.

What can start an automation from Groove?

Any of Groove's 9 triggers in the catalog, including Customer Added, Note Added, Agent Replied and Customer Replied. Describe the moment in plain language and your agent picks the right one.

What can your agent do in Groove?

Any of Groove's 15 actions, including Create New Ticket, Update customer, Add label to ticket and Add message. Your agent maps the data both ways and tests every scenario before it ships.

Which apps can Groove connect to?

Any app in the catalog; the list on this page pairs Groove with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector.

What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.