Connect Wheelbase to Dixa

Both apps 43Wheelbase 20Dixa 23

• Trigger
  New Customer

  Triggered when a new customer is created or a marketplace guest books with the dealer.

• Trigger
  New Message

  Triggers when a new message appears in a renter message thread, from the renter, your team or the system. If several messages arrive between checks, it fires once for that thread with the latest message.

• Trigger
  New or Updated Reservation

  Triggers when a reservation is created or updated in Wheelbase.

• Trigger
  New Rental

  Triggers when a new rental vehicle is added to your Wheelbase fleet. Requires a dealer account.

• Action
  Approve booking

  Approves a booking from your side. Returns the updated booking; for a dealer-created booking this sends the customer their quote, and once both sides approve, payment is captured and the booking is confirmed.

• Action
  Cancel booking

  Cancels a confirmed booking and returns the booking after the cancellation. Cancelling may trigger a refund under the listing's cancel policy.

• Action
  Create Customer

  Creates a customer in your Wheelbase account. If a customer with the same email already exists, that customer is updated and returned instead of creating a duplicate.

• Action
  Create Reservation

  Creates a reservation on a listing for the given dates, in negotiating status, for an existing or new customer. Returns the reservation with its pricing, payment schedule and trip details.

• Action
  Decline booking

  Declines a booking that has not yet been confirmed and returns the booking after the action. A booking that is already confirmed cannot be declined and must be cancelled instead.

• Action
  Find a Customer

  Returns the customers that match a name, email, phone number or customer id, including dealer-managed customers and marketplace guests who have booked with the dealer.

• Action
  Find a Rental

  Returns the rental listings that match a location, travel dates, guest count, vehicle type or instant-book setting.

• Action
  Get booking

  Returns a single booking by its id, including the renter, listing, dates, line items, totals and payment status. An error occurs if the booking is not found.

• Action
  Get customer

  Returns a single customer by id, including contact details, address, archived status and booking stats. An error occurs if the customer is not found.

• Action
  Get listing

  Returns the full, up-to-date detail for a single Wheelbase listing, including pricing, location, delivery options, owner, vehicle details and images.

• Action
  List booking payments

  Returns a booking's itemized money movement: customer charges, refunds and scheduled future charges, plus payouts made to your account.

• Action
  List bookings

  Returns the bookings your Wheelbase account participates in as owner or renter, optionally narrowed by status, customer or start date.

• Action
  List locations

  Returns the dealer's pickup and drop-off locations, with each location's address, coordinates and weekly hours.

• Action
  Update customer

  Updates the details of a customer your account manages, such as their name, contact details and address, and returns the updated customer. Marketplace customers cannot be edited.

• Action
  Update listing

  Updates a listing's name, description, nightly price or instant-book setting, and returns the updated listing.

• Action
  Update Reservation

  Updates the dates, guest count, discount code, insurance, delivery or add-ons on a reservation that has not yet been confirmed, and returns the updated reservation with its recalculated pricing.

• Action
  Add Internal Note

  Adds an internal note, visible only to agents, to a Dixa conversation and returns the created note.

• Action
  Change Conversation Status

  Changes a conversation's status by closing it, reopening it, or putting it into follow-up until a chosen time.

• Action
  Create Callback Request

  Creates a callback request conversation in Dixa, placing a call-back for an end user into the chosen queue, and returns the new conversation's id.

• Action
  Create Conversation

  Creates a new Dixa conversation on the email, contact form, chat, SMS, WhatsApp or callback channel and returns its ID.

• Action
  Create User

  Creates an end user (contact) in Dixa with their name, contact details and any custom contact attributes, and returns the new end user.

• Action
  Get Anonymization Status

  Returns the status of an anonymization request submitted earlier for a user, conversation or message, including when it was initiated and when it was processed.

• Action
  Get Conversation by Id

  Returns a single Dixa conversation by its id, including its channel, state, assignment, queue and custom attributes.

• Action
  Get Conversation Rating

  Returns the latest rating statuses and scores for a conversation, with one entry for each question of the survey.

• Action
  Get Conversation Tags

  Returns the tags applied to a conversation, including each tag's name, color and state.

• Action
  Get Messages in Conversation

  Returns all messages in a Dixa conversation, sorted from oldest to newest.

• Action
  Get Queue by Id

  Returns a Dixa queue by its id, including its name, offering settings, thresholds and the channels that use it. An error occurs if the queue is not found.

• Action
  Get User by Id

  Returns one Dixa end user (contact) by id, including their name, email addresses, phone numbers, external id and custom attribute values.

• Action
  Remove Tag From Conversation

  Removes a tag from a Dixa conversation. Active and inactive tags can both be removed.

• Action
  Search Conversation

  Returns the conversations that contain the specified text, match the specified filters, or both, with snippets showing where the text was found.

• Action
  Search Conversations by User

  Returns the conversations requested by a specific end user.

• Action
  Search Enduser by External ID

  Returns the end users whose external ID matches the value you provide.

• Action
  Search User by Email Address

  Returns the Dixa end users whose email address matches the one you provide.

• Action
  Search User by Phone Number

  Returns the Dixa end users whose phone number matches the one you specify.

• Action
  Set Custom Contact Attributes

  Sets custom attribute values on an end user in Dixa and returns the attributes that were updated.

• Action
  Set Custom Conversation Attributes

  Sets the values of custom attributes on a conversation and returns the conversation's updated custom attributes.

• Action
  Tag Conversation

  Adds an existing active tag to a conversation.

• Action
  Transfer Conversation to Queue

  Transfers a conversation to the queue you choose, optionally on behalf of a specific agent, admin or AI agent.

• Action
  Update End User

  Updates an end user's name, contact details, avatar, external ID and custom contact attributes in Dixa. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.