Integration
Connect TOPdesk and Zenler
When New First Line Incident fires in TOPdesk, your agent runs Enroll User in Zenler, or New Funnel Subscription in Zenler to Create an Incident in TOPdesk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want TOPdesk and Zenler to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What TOPdesk and Zenler can do together
From TOPdesk to Zenler
When New First Line Incident in TOPdesk
then Enroll User in Zenler
From Zenler to TOPdesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with TOPdesk and Zenler
Triggers and actions 8 triggers · 22 actions
- New First Line Incident
Triggers when a new first-line incident is created in TOPdesk.
- New Incident
Triggers when a new incident is created in TOPdesk.
- New Major Incident
Triggers when a new major incident is created in TOPdesk.
- New Second Line Incident
Triggers when a new second-line incident is created in TOPdesk.
- Updated Incident
Triggers when an incident in TOPdesk is created or updated.
- Create an Incident
Creates a new incident in TOPdesk, registered for a known person or an unregistered caller.
- Find Branch
Finds a TOPdesk branch by its exact name and returns its ID and details.
- Find Incident
Returns the TOPdesk incident with the given incident number.
- Find Last Action
Returns the most recent action (progress-trail entry) on a TOPdesk incident, found by incident number.
- Find Person
Finds a TOPdesk person (caller) by full name or email address and returns their ID and details.
- Update Incident
Updates an existing TOPdesk incident, found by its incident number. Only the fields you fill in are changed; an action text is added to the progress trail.
- New Funnel Subscription
Triggers when someone subscribes to the chosen Zenler marketing funnel.
- New Sale
Triggers when a student enrolls in a course, free or paid, with the sale's price, coupon and gateway.
- New User
Triggers when a new user signs up on your Zenler site.
- Delete User
Deletes a user from your Zenler site.
- Enroll User
Enrolls a Zenler user into a course.
- Get Course
Returns one Zenler course's name, subtitle, thumbnail and owner.
- Get User
Returns one Zenler user's name, email, contact details and roles.
- List Courses
Returns courses on your Zenler site.
- List Funnels
Returns your Zenler marketing funnels.
- List Live Classes
Returns your Zenler live classes and their schedules.
- List Live Webinars
Returns your Zenler live webinars and their schedules.
- List Users
Returns users on your Zenler site, optionally filtered by search text or role.
- Register Live Class
Registers a person for a Zenler live class.
- Register Live Webinar
Registers a person for a Zenler live webinar.
- Subscribe Funnel
Subscribes a person to one of your Zenler marketing funnels.
- Unenroll User
Unenrolls a Zenler user from a course.
- Unregister Live Class
Removes a person's registration from a Zenler live class.
- Unregister Live Webinar
Removes a person's registration from a Zenler live webinar.
- Unsubscribe Funnel
Unsubscribes an email address from a Zenler marketing funnel.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
TOPdesk and Zenler, answered
What can start an automation from TOPdesk?
Any of TOPdesk's 5 triggers in the catalog, including New First Line Incident, New Incident, New Major Incident and New Second Line Incident. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Zenler when something happens in TOPdesk?
Any of Zenler's 16 actions, including Enroll User, Get Course, Get User and List Courses. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Zenler to TOPdesk?
Yes. When something happens in Zenler, your agent can act in TOPdesk too. This page covers both directions: Zenler's triggers and TOPdesk's actions are listed here as well.
Do I have to build a connector for TOPdesk or Zenler?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use TOPdesk and Zenler without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.