Connect TOPdesk and Zamzar

Both apps 22TOPdesk 11Zamzar 11

• Trigger
  New First Line Incident

  Triggers when a new first-line incident is created in TOPdesk.

• Trigger
  New Incident

  Triggers when a new incident is created in TOPdesk.

• Trigger
  New Major Incident

  Triggers when a new major incident is created in TOPdesk.

• Trigger
  New Second Line Incident

  Triggers when a new second-line incident is created in TOPdesk.

• Trigger
  Updated Incident

  Triggers when an incident in TOPdesk is created or updated.

• Action
  Create an Incident

  Creates a new incident in TOPdesk, registered for a known person or an unregistered caller.

• Action
  Find Branch

  Finds a TOPdesk branch by its exact name and returns its ID and details.

• Action
  Find Incident

  Returns the TOPdesk incident with the given incident number.

• Action
  Find Last Action

  Returns the most recent action (progress-trail entry) on a TOPdesk incident, found by incident number.

• Action
  Find Person

  Finds a TOPdesk person (caller) by full name or email address and returns their ID and details.

• Action
  Update Incident

  Updates an existing TOPdesk incident, found by its incident number. Only the fields you fill in are changed; an action text is added to the progress trail.

• Trigger
  New Conversion Job

  Triggered when a new conversion job is created in your Zamzar account.

• Trigger
  New File

  Triggered when a new file appears in your Zamzar account, whether uploaded or produced by a conversion.

• Action
  Convert File

  Starts a Zamzar conversion job that converts a file you supply into another format. Returns the new job with its id and status so you can check on it or collect the converted file later.

• Action
  Create Content File

  Creates a file on Zamzar from text content you supply, so it can be converted or downloaded later. Returns the stored file with its id, name and size.

• Action
  Delete conversion job

  Deletes a conversion job from Zamzar. Returns the job that was removed.

• Action
  Delete file

  Deletes a file stored on Zamzar. Returns the file that was removed.

• Action
  Find Converted File

  Looks through the files stored on Zamzar and returns the ones whose name matches the text you supply. Use it to locate a converted file after a conversion job has finished.

• Action
  Get conversion job

  Returns a single Zamzar conversion job, including its current status and any converted files it produced.

• Action
  Get file

  Returns the details of a single file stored on Zamzar, including its name, format and size.

• Action
  List conversion jobs

  Returns the conversion jobs in your Zamzar account, most recent first.

• Action
  List formats

  Returns every source format Zamzar can convert from, along with the target formats each one can be converted into.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.