Connect TOPdesk and Voog

Both apps 31TOPdesk 11Voog 20

• Trigger
  New First Line Incident

  Triggers when a new first-line incident is created in TOPdesk.

• Trigger
  New Incident

  Triggers when a new incident is created in TOPdesk.

• Trigger
  New Major Incident

  Triggers when a new major incident is created in TOPdesk.

• Trigger
  New Second Line Incident

  Triggers when a new second-line incident is created in TOPdesk.

• Trigger
  Updated Incident

  Triggers when an incident in TOPdesk is created or updated.

• Action
  Create an Incident

  Creates a new incident in TOPdesk, registered for a known person or an unregistered caller.

• Action
  Find Branch

  Finds a TOPdesk branch by its exact name and returns its ID and details.

• Action
  Find Incident

  Returns the TOPdesk incident with the given incident number.

• Action
  Find Last Action

  Returns the most recent action (progress-trail entry) on a TOPdesk incident, found by incident number.

• Action
  Find Person

  Finds a TOPdesk person (caller) by full name or email address and returns their ID and details.

• Action
  Update Incident

  Updates an existing TOPdesk incident, found by its incident number. Only the fields you fill in are changed; an action text is added to the progress trail.

• Trigger
  Order Cancelled

  Triggers when an order in the Voog online store is cancelled, delivering the cancelled order.

• Trigger
  Order Created

  Triggers when a new order is placed in the Voog online store.

• Trigger
  Order Paid

  Triggers when an order in your Voog online store is paid.

• Trigger
  Order Shipped

  Triggers when an order in your Voog online store is marked as shipped.

• Trigger
  Order Updated

  Triggers when an order in your Voog store is updated, for example when its status, payment or shipping details change.

• Action
  Add article

  Creates a new article (blog post) on a blog page of your Voog site, with its title, excerpt, body, tags and publishing state.

• Action
  Add product

  Creates a new product in your Voog online store with its name, price, status, stock, images, variants and categories.

• Action
  Checkout cart

  Checks out a Voog shopping cart, turning it into a new store order.

• Action
  Create cart

  Creates a shopping cart in the Voog online store with the chosen products, customer and shipping details, ready for checkout.

• Action
  Delete product

  Deletes a product, including all of its variants, from your Voog online store.

• Action
  Get article

  Returns a single blog article, including its title, excerpt, body, tags, author, blog page and custom data.

• Action
  Get cart

  Returns a single shopping cart from your Voog store, including its totals, customer, shipping method and custom checkout field values.

• Action
  Get order

  Returns a single store order, including its customer, amounts, statuses, line items and billing and shipping addresses.

• Action
  Get product

  Returns a single product from your Voog online store, including its price, stock, status and, optionally, its variants, translations and categories.

• Action
  List orders

  Returns the online store's orders, optionally filtered by status, payment status, shipping status, customer email or date, with line items and addresses when requested.

• Action
  List pages

  Returns the pages of your Voog site, optionally narrowed by type, language, parent page, path or a search phrase.

• Action
  List people

  Returns the people (site users with admin access) on your Voog site, optionally filtered by email, name, activation status or owner status.

• Action
  List products

  Returns the products in your Voog online store, optionally filtered by status, name, SKU, category or date, with variants and other details on request.

• Action
  Update order

  Updates an order in your Voog store: its status, payment or shipping status, note, customer details, billing and shipping addresses, and custom checkout field values. Returns the updated order.

• Action
  Update product

  Updates an existing product in your Voog online store, such as its name, price, stock, images, categories or variant options. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.