Connect TOPdesk to Valyu

Both apps 21TOPdesk 11Valyu 10

• Trigger
  New First Line Incident

  Triggers when a new first-line incident is created in TOPdesk.

• Trigger
  New Incident

  Triggers when a new incident is created in TOPdesk.

• Trigger
  New Major Incident

  Triggers when a new major incident is created in TOPdesk.

• Trigger
  New Second Line Incident

  Triggers when a new second-line incident is created in TOPdesk.

• Trigger
  Updated Incident

  Triggers when an incident in TOPdesk is created or updated.

• Action
  Create an Incident

  Creates a new incident in TOPdesk, registered for a known person or an unregistered caller.

• Action
  Find Branch

  Finds a TOPdesk branch by its exact name and returns its ID and details.

• Action
  Find Incident

  Returns the TOPdesk incident with the given incident number.

• Action
  Find Last Action

  Returns the most recent action (progress-trail entry) on a TOPdesk incident, found by incident number.

• Action
  Find Person

  Finds a TOPdesk person (caller) by full name or email address and returns their ID and details.

• Action
  Update Incident

  Updates an existing TOPdesk incident, found by its incident number. Only the fields you fill in are changed; an action text is added to the progress trail.

• Action
  Add deep research task

  Create a new asynchronous DeepResearch task.

• Action
  Delete deep research task

  Permanently deletes a DeepResearch task and its associated data (output, sources, PDF, images). Running or queued tasks must be cancelled first.

• Action
  Find content by query

  Returns up to 20 results (web pages, papers, news, proprietary datasets) that match the specified search query, with extracted content.

• Action
  Find datasources by criteria

  Finds Valyu datasources matching a natural-language description, ranked best-first by relevance.

• Action
  Generate answer

  Answers a question with an AI-written, cited response grounded in real-time search across web, academic, financial and proprietary sources.

• Action
  Get deep research task

  Retrieve the current status, progress and results of a Valyu DeepResearch task.

• Action
  List datasource categories

  Lists all Valyu datasource categories (such as research, healthcare, markets), which can be used to filter the datasources list.

• Action
  List datasources

  Lists the data sources available through Valyu's search API, optionally filtered by category.

• Action
  List deep research tasks

  Lists the DeepResearch tasks created with the connected API key, with each task's id, query, status, creation time and public flag.

• Action
  Update deep research task

  Adds a follow-up instruction to a running DeepResearch task to steer its research. Only accepted before the writing phase begins.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.