Connect TOPdesk and Ubidots

Both apps 29TOPdesk 11Ubidots 18

• Trigger
  New First Line Incident

  Triggers when a new first-line incident is created in TOPdesk.

• Trigger
  New Incident

  Triggers when a new incident is created in TOPdesk.

• Trigger
  New Major Incident

  Triggers when a new major incident is created in TOPdesk.

• Trigger
  New Second Line Incident

  Triggers when a new second-line incident is created in TOPdesk.

• Trigger
  Updated Incident

  Triggers when an incident in TOPdesk is created or updated.

• Action
  Create an Incident

  Creates a new incident in TOPdesk, registered for a known person or an unregistered caller.

• Action
  Find Branch

  Finds a TOPdesk branch by its exact name and returns its ID and details.

• Action
  Find Incident

  Returns the TOPdesk incident with the given incident number.

• Action
  Find Last Action

  Returns the most recent action (progress-trail entry) on a TOPdesk incident, found by incident number.

• Action
  Find Person

  Finds a TOPdesk person (caller) by full name or email address and returns their ID and details.

• Action
  Update Incident

  Updates an existing TOPdesk incident, found by its incident number. Only the fields you fill in are changed; an action text is added to the progress trail.

• Trigger
  Device Is Updated

  Triggers when a device is created or any of its fields (name, description, tags, properties, organization, status) changes.

• Trigger
  Event Is Triggered

  Triggers when a chosen Ubidots event fires, returning the new log entry for that event.

• Trigger
  Variable Updated

  Triggers when a variable is created or its settings (name, description, unit, tags, properties) change.

• Action
  Add device

  Creates a new device in your Ubidots account.

• Action
  Add event

  Creates a new Ubidots event (alert rule) with its triggers, actions and active schedule.

• Action
  Add variable

  Creates a new variable on a Ubidots device.

• Action
  Create Dot

  Sends a single Dot (a value with optional timestamp and context) to a variable on a device. The device and variable are created automatically if they do not exist.

• Action
  Create Multiple Dots on Same Device

  Sends values to one or more variables of a Ubidots device in a single call, creating the device and variables if they do not exist.

• Action
  Delete device

  Permanently deletes a device and its variables from your Ubidots account.

• Action
  Delete variable

  Permanently deletes a variable and its data from Ubidots.

• Action
  Get data series

  Returns time-series values for one or more variables over a time range, each with its device and variable details.

• Action
  Get device

  Returns a single Ubidots device, looked up by its ID or label.

• Action
  Get device last values

  Returns the most recent value of every variable on a Ubidots device.

• Action
  Get variable

  Returns a single Ubidots variable, including its device, unit, tags, properties and last value.

• Action
  List devices

  Returns the devices in your Ubidots account, with their labels, names, tags and activity details.

• Action
  List variables

  Returns the variables in the Ubidots account, each with its device, label, name, type, unit and last value.

• Action
  Update device

  Updates the specified fields of an existing Ubidots device, such as its name, label, description, tags, properties or organization, and returns the updated device.

• Action
  Update variable

  Updates the specified fields of an existing Ubidots variable, such as its name, label, unit, tags or description. Returns the updated variable.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.