Integration
Connect TOPdesk to Textdrip
When New First Line Incident fires in TOPdesk, your agent runs Add Scheduled Message in Textdrip. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want TOPdesk and Textdrip to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What TOPdesk can start in Textdrip
When New First Line Incident in TOPdesk
then Add Scheduled Message in Textdrip
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with TOPdesk and Textdrip
Triggers and actions 5 triggers · 32 actions
- New First Line Incident
Triggers when a new first-line incident is created in TOPdesk.
- New Incident
Triggers when a new incident is created in TOPdesk.
- New Major Incident
Triggers when a new major incident is created in TOPdesk.
- New Second Line Incident
Triggers when a new second-line incident is created in TOPdesk.
- Updated Incident
Triggers when an incident in TOPdesk is created or updated.
- Add change
Creates a new change (request for change) in TOPdesk Change Management as an operator, from a template or from a brief description and change type.
- Create an Incident
Creates a new incident in TOPdesk, registered for a known person or an unregistered caller.
- Find Branch
Finds a TOPdesk branch by its exact name and returns its ID and details.
- Find changes
Finds changes in TOPdesk Change Management that match a search filter, such as a change number, status or brief description.
- Find Incident
Returns the TOPdesk incident with the given incident number.
- Find Last Action
Returns the most recent action (progress-trail entry) on a TOPdesk incident, found by incident number.
- Find Person
Finds a TOPdesk person (caller) by full name or email address and returns their ID and details.
- Get change
Returns the full details of a change, looked up by its id or its change number.
- Update change
Updates an existing TOPdesk change: description, requests, progress trail actions, status, classification, requester, assignee and planned dates.
- Update Incident
Updates an existing TOPdesk incident, found by its incident number. Only the fields you fill in are changed; an action text is added to the progress trail.
- Add Scheduled Message
Schedules a text message to a phone number for a specific date and time.
- Assign Contact to Drip Campaign
Assigns an existing contact, by phone number, to a new drip campaign.
- Create Contact
Creates a contact in Textdrip without messaging them or adding them to a campaign.
- Create Contact and Apply Drip Campaign
Creates a contact in Textdrip and starts them on a drip campaign.
- Create Contact With Tag
Creates a contact in Textdrip with a tag, optionally starting them on a drip campaign.
- Default Number Setup
Sets which of your Textdrip numbers is used for contacts created through the API.
- Delete Contact
Deletes a contact by phone number, as long as they have not opted out.
- Delete Image
Deletes an image from your Textdrip image library.
- Delivery Rate by Date
Returns your message delivery rate for a given date.
- Get All Conversations
Returns a page of open conversations, optionally filtered by a search term.
- Get All Tags
Returns the tags on your Textdrip account.
- Get Chats
Returns the chat messages exchanged with one contact.
- Get Contact Details
Returns a contact's details, including their ID, by phone number.
- Get Drip Campaign Messages
Returns the messages and timing of a drip campaign.
- Get Drip Campaigns and Buckets
Returns the drip campaigns and buckets on your account.
- Get Images
Returns the images in your Textdrip image library.
- Get Phone Number List
Returns the phone numbers on your Textdrip account.
- Get Pipelines
Returns the pipelines on your Textdrip account.
- Get Quick Responses
Returns the quick responses set up on your account.
- Remove From Drip Campaign
Stops further drip campaign messages to a contact.
- Send a Single Text Message to a Phone Number
Sends a text message to a phone number from your Textdrip account.
- Update Contact
Updates a contact's details, found by phone number.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
TOPdesk and Textdrip, answered
What can start an automation from TOPdesk?
Any of TOPdesk's 5 triggers in the catalog, including New First Line Incident, New Incident, New Major Incident and New Second Line Incident. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Textdrip when something happens in TOPdesk?
Any of Textdrip's 22 actions, including Create Contact, Create Contact and Apply Drip Campaign, Create Contact With Tag and Send a Single Text Message to a Phone Number. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Textdrip to TOPdesk?
Textdrip has no triggers in the catalog today, so automations start in TOPdesk. If you need the other direction, ask: your agent reads Textdrip's API documentation and adds it.
Do I have to build a connector for TOPdesk or Textdrip?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use TOPdesk and Textdrip without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.