Integration
Connect TOPdesk to Omise
When New First Line Incident fires in TOPdesk, your agent runs Add customer in Omise. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want TOPdesk and Omise to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What TOPdesk can start in Omise
When New First Line Incident in TOPdesk
then Add customer in Omise
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with TOPdesk and Omise
Triggers and actions 5 triggers · 32 actions
- New First Line Incident
Triggers when a new first-line incident is created in TOPdesk.
- New Incident
Triggers when a new incident is created in TOPdesk.
- New Major Incident
Triggers when a new major incident is created in TOPdesk.
- New Second Line Incident
Triggers when a new second-line incident is created in TOPdesk.
- Updated Incident
Triggers when an incident in TOPdesk is created or updated.
- Create an Incident
Creates a new incident in TOPdesk, registered for a known person or an unregistered caller.
- Find Branch
Finds a TOPdesk branch by its exact name and returns its ID and details.
- Find Incident
Returns the TOPdesk incident with the given incident number.
- Find Last Action
Returns the most recent action (progress-trail entry) on a TOPdesk incident, found by incident number.
- Find Person
Finds a TOPdesk person (caller) by full name or email address and returns their ID and details.
- Update Incident
Updates an existing TOPdesk incident, found by its incident number. Only the fields you fill in are changed; an action text is added to the progress trail.
- Add charge
Create a charge for an amount/currency against a card, customer, or source.
- Add customer
Create a customer, optionally attaching a card via token.
- Add recipient
Creates a new transfer recipient (individual or corporation) with a destination bank account.
- Add refund
Create a refund on a captured charge.
- Add source
Creates a payment source (PromptPay, internet banking, mobile banking, Alipay, installments, TrueMoney and other non-card methods) that can then be charged with Add charge.
- Add token
Creates a single-use card token in Omise using the account's public key. Use the token to create one charge or to attach the card to a customer.
- Add transfer
Creates a transfer from your Omise balance to your own bank account or to a verified third-party recipient.
- Delete card
Permanently removes a saved card from an Omise customer.
- Delete customer
Destroy a customer.
- Delete recipient
Destroy a recipient.
- Get charge
Retrieves a single Omise charge by its ID.
- Get customer
Retrieve a customer by id.
- Get dispute
Retrieve a dispute by id.
- Get recipient
Retrieve a recipient by id.
- Get refund
Retrieve a refund by id.
- Get source
Retrieve a payment source by id.
- Get token
Retrieves a card token by its ID, including the card it represents and whether it has been used.
- Get transfer
Retrieves a single Omise transfer by its ID.
- List cards
Returns the list of cards saved on an Omise customer.
- List customers
List all customers.
- List recipients
List all recipients.
- List transfers
List all transfers.
- Update charge
Updates the description and/or metadata of an existing Omise charge.
- Update customer
Update a customer's details.
- Update dispute
Update a dispute's message/status.
- Update recipient
Update a recipient's details.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
TOPdesk and Omise, answered
What can start an automation from TOPdesk?
Any of TOPdesk's 5 triggers in the catalog, including New First Line Incident, New Incident, New Major Incident and New Second Line Incident. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Omise when something happens in TOPdesk?
Any of Omise's 26 actions, including Update charge, Update customer, Update dispute and Update recipient. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Omise to TOPdesk?
Omise has no triggers in the catalog today, so automations start in TOPdesk. If you need the other direction, ask: your agent reads Omise's API documentation and adds it.
Do I have to build a connector for TOPdesk or Omise?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use TOPdesk and Omise without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.