Integration
Connect TOPdesk to Micro-SaaS AI Suite
When New First Line Incident fires in TOPdesk, your agent runs Classify support ticket in Micro-SaaS AI Suite. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want TOPdesk and Micro-SaaS AI Suite to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What TOPdesk can start in Micro-SaaS AI Suite
When New First Line Incident in TOPdesk
then Classify support ticket in Micro-SaaS AI Suite
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with TOPdesk and Micro-SaaS AI Suite
Triggers and actions 5 triggers · 29 actions
- New First Line Incident
Triggers when a new first-line incident is created in TOPdesk.
- New Incident
Triggers when a new incident is created in TOPdesk.
- New Major Incident
Triggers when a new major incident is created in TOPdesk.
- New Second Line Incident
Triggers when a new second-line incident is created in TOPdesk.
- Updated Incident
Triggers when an incident in TOPdesk is created or updated.
- Add change
Creates a new change (request for change) in TOPdesk Change Management as an operator, from a template or from a brief description and change type.
- Create an Incident
Creates a new incident in TOPdesk, registered for a known person or an unregistered caller.
- Find Branch
Finds a TOPdesk branch by its exact name and returns its ID and details.
- Find changes
Finds changes in TOPdesk Change Management that match a search filter, such as a change number, status or brief description.
- Find Incident
Returns the TOPdesk incident with the given incident number.
- Find Last Action
Returns the most recent action (progress-trail entry) on a TOPdesk incident, found by incident number.
- Find Person
Finds a TOPdesk person (caller) by full name or email address and returns their ID and details.
- Get change
Returns the full details of a change, looked up by its id or its change number.
- Update change
Updates an existing TOPdesk change: description, requests, progress trail actions, status, classification, requester, assignee and planned dates.
- Update Incident
Updates an existing TOPdesk incident, found by its incident number. Only the fields you fill in are changed; an action text is added to the progress trail.
- Analyze review sentiment
Analyzes a product review and returns its overall sentiment and the product features it mentions.
- Classify support ticket
Classifies a customer support ticket by category, urgency and customer sentiment, and returns a suggested action and a draft reply.
- Compare product specs
Compares two products' specifications with AI and returns the winner in each category, the key differences, and an overall recommendation.
- Crawl website to markdown
Crawls a website starting from a URL and returns its content converted to markdown, with word and token counts.
- Detect fake review
Scores a product review for authenticity and returns a verdict (Genuine, Suspicious or Bot / Spam) with the risk factors found.
- Enrich B2B company
Returns firmographics, tech stack and decision makers for a company, looked up by its website domain.
- Enrich B2B lead
Enriches a B2B lead with firmographics, an intent score, and a suggested decision maker for the company.
- Generate product copy
Generates an SEO title, description, bullet points and keywords for a product from its name and key features.
- Parse document
Extracts structured data (merchant, date, totals, tax and line items) from a receipt, invoice, business card or general document image at a URL.
- Review PR diff
Reviews a pull request diff for security issues and returns a score, grade, verdict and comments.
- Scan GitHub repo
Scans a public GitHub repository and returns its details, detected tech stack, top contributors as developer leads, and repository health indicators.
- Scrape and extract web page
Scrapes a web page and returns the requested fields extracted into structured data.
- Scrape Google Maps
Searches Google Maps for businesses matching a term in a location and returns the places found, optionally enriched with contact details.
- Scrape Google SERP
Searches Google for a keyword and returns the organic results, People Also Ask questions and sponsored ads.
- Scrape Instagram profile
Scrapes public Instagram data for a profile username, a post URL, or a hashtag and returns the scraped items.
- Scrape Reddit
Scrapes Reddit posts (and optionally their comments) from a post URL, a subreddit, or a keyword search.
- Scrape YouTube Shorts
Returns YouTube Shorts videos from a channel or matching a search keyword.
- Track ecommerce price
Returns the current price, original price, discount, stock status and rating for an ecommerce product page.
- Verify email
Checks an email address for valid format, disposable provider and mail servers, and returns a deliverability score and verdict.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
TOPdesk and Micro-SaaS AI Suite, answered
What can start an automation from TOPdesk?
Any of TOPdesk's 5 triggers in the catalog, including New First Line Incident, New Incident, New Major Incident and New Second Line Incident. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Micro-SaaS AI Suite when something happens in TOPdesk?
Any of Micro-SaaS AI Suite's 19 actions, including Analyze review sentiment, Classify support ticket, Compare product specs and Crawl website to markdown. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Micro-SaaS AI Suite to TOPdesk?
Micro-SaaS AI Suite has no triggers in the catalog today, so automations start in TOPdesk. If you need the other direction, ask: your agent reads Micro-SaaS AI Suite's API documentation and adds it.
Do I have to build a connector for TOPdesk or Micro-SaaS AI Suite?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use TOPdesk and Micro-SaaS AI Suite without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.