Integration
Connect TOPdesk to HeySummit
When New First Line Incident fires in TOPdesk, your agent runs Add event in HeySummit. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want TOPdesk and HeySummit to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What TOPdesk can start in HeySummit
When New First Line Incident in TOPdesk
then Add event in HeySummit
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with TOPdesk and HeySummit
Triggers and actions 5 triggers · 28 actions
- New First Line Incident
Triggers when a new first-line incident is created in TOPdesk.
- New Incident
Triggers when a new incident is created in TOPdesk.
- New Major Incident
Triggers when a new major incident is created in TOPdesk.
- New Second Line Incident
Triggers when a new second-line incident is created in TOPdesk.
- Updated Incident
Triggers when an incident in TOPdesk is created or updated.
- Create an Incident
Creates a new incident in TOPdesk, registered for a known person or an unregistered caller.
- Find Branch
Finds a TOPdesk branch by its exact name and returns its ID and details.
- Find Incident
Returns the TOPdesk incident with the given incident number.
- Find Last Action
Returns the most recent action (progress-trail entry) on a TOPdesk incident, found by incident number.
- Find Person
Finds a TOPdesk person (caller) by full name or email address and returns their ID and details.
- Update Incident
Updates an existing TOPdesk incident, found by its incident number. Only the fields you fill in are changed; an action text is added to the progress trail.
- Add attendee
Registers a new attendee for a HeySummit event, optionally assigning a ticket, registration answers and email preferences. Returns the created attendee.
- Add attendee to talk
Adds an existing event attendee to a talk, respecting ticket access and talk capacity, and returns the talk-attendee registration. Adding an attendee who is already on the talk returns the existing registration.
- Add coupon
Creates a discount coupon for a HeySummit event and returns the new coupon.
- Add event
Creates a new event in HeySummit and returns the created event.
- Add speaker
Creates a speaker on a HeySummit event and returns the new speaker record.
- Add talk
Creates a new talk in a HeySummit event and returns the created talk, including its id and page links.
- Attach ticket to attendee
Attaches a ticket to an existing attendee of an event and returns the updated attendee. If the attendee already holds the ticket, nothing changes.
- Delete attendee
Permanently deletes an attendee from a HeySummit event.
- Get attendee
Returns the full details of a single attendee in a HeySummit event, including registration status, attended talks, registration answers and email preferences.
- Get event
Returns the details of a HeySummit event, including its title, dates, status and timezone.
- Get speaker
Returns one speaker from a HeySummit event, including their name, company, bio, headshot and active status.
- Get talk
Returns one talk from a HeySummit event, including its schedule, speakers, categories and video settings. An error occurs if the talk is not found.
- List coupons
Returns the coupons set up for a HeySummit event, including each coupon's code, discount and availability.
- List events
Returns the events you have access to in HeySummit, optionally narrowed to live, archived, evergreen, or open-for-registration events.
- List session submissions
Returns the submitted, approved and rejected session proposals for an event, including each proposal's details, review state and submitter information.
- List speakers
Returns the speakers for a HeySummit event, including their names, company details, bios and active status.
- List talk attendees
Returns the attendees registered for talks in an event, optionally narrowed to one attendee or one talk.
- List talks
Returns the talks scheduled for a HeySummit event, including their speakers, categories and broadcast details.
- List tickets
Returns the tickets for a HeySummit event, optionally narrowed to active, add-on or donation tickets.
- Update event
Updates an existing HeySummit event's details, such as its title, company information, dates, visibility and site settings. Only the fields you fill in are changed.
- Update speaker
Updates a speaker on a HeySummit event and returns the updated speaker. Fields left blank keep their current values.
- Update talk
Updates an existing talk in a HeySummit event. Only the fields you fill in are changed, and the updated talk is returned.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
TOPdesk and HeySummit, answered
What can start an automation from TOPdesk?
Any of TOPdesk's 5 triggers in the catalog, including New First Line Incident, New Incident, New Major Incident and New Second Line Incident. Describe the moment in plain language and your agent picks the right one.
What can your agent do in HeySummit when something happens in TOPdesk?
Any of HeySummit's 22 actions, including Update event, Update speaker, Update talk and Add attendee. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from HeySummit to TOPdesk?
HeySummit has no triggers in the catalog today, so automations start in TOPdesk. If you need the other direction, ask: your agent reads HeySummit's API documentation and adds it.
Do I have to build a connector for TOPdesk or HeySummit?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use TOPdesk and HeySummit without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.