Connect TOPdesk to Dart

Both apps 21TOPdesk 11Dart 10

• Trigger
  New First Line Incident

  Triggers when a new first-line incident is created in TOPdesk.

• Trigger
  New Incident

  Triggers when a new incident is created in TOPdesk.

• Trigger
  New Major Incident

  Triggers when a new major incident is created in TOPdesk.

• Trigger
  New Second Line Incident

  Triggers when a new second-line incident is created in TOPdesk.

• Trigger
  Updated Incident

  Triggers when an incident in TOPdesk is created or updated.

• Action
  Create an Incident

  Creates a new incident in TOPdesk, registered for a known person or an unregistered caller.

• Action
  Find Branch

  Finds a TOPdesk branch by its exact name and returns its ID and details.

• Action
  Find Incident

  Returns the TOPdesk incident with the given incident number.

• Action
  Find Last Action

  Returns the most recent action (progress-trail entry) on a TOPdesk incident, found by incident number.

• Action
  Find Person

  Finds a TOPdesk person (caller) by full name or email address and returns their ID and details.

• Action
  Update Incident

  Updates an existing TOPdesk incident, found by its incident number. Only the fields you fill in are changed; an action text is added to the progress trail.

• Action
  Create Doc

  Creates a new doc in Dart with a title and optional folder and Markdown text.

• Action
  Create Task

  Creates a new task in Dart, with optional dartboard, status, assignees, tags, priority, dates and custom properties.

• Action
  Delete Doc

  Deletes an existing doc in Dart (moves it to the trash).

• Action
  Delete Task

  Moves a Dart task to the trash, where it can be recovered if needed, and returns the deleted task.

• Action
  Get Doc

  Returns a Dart doc by its ID, including its title, folder, text and link.

• Action
  Get Task

  Returns a Dart task by its ID, including its title, status, assignees and other details.

• Action
  List Docs

  Returns docs in your Dart workspace, optionally filtered by folder, title, text, editor or a search term, and sorted as you choose.

• Action
  List Tasks

  Returns tasks in your Dart workspace, optionally filtered by dartboard, status, assignee, tags, priority, dates, completion state or view.

• Action
  Update Doc

  Updates an existing Dart doc's title, folder or content. Fields left blank keep their current values.

• Action
  Update Task

  Updates an existing Dart task. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.