Connect TOPdesk to Classe365

Both apps 27TOPdesk 11Classe365 16

• Trigger
  New First Line Incident

  Triggers when a new first-line incident is created in TOPdesk.

• Trigger
  New Incident

  Triggers when a new incident is created in TOPdesk.

• Trigger
  New Major Incident

  Triggers when a new major incident is created in TOPdesk.

• Trigger
  New Second Line Incident

  Triggers when a new second-line incident is created in TOPdesk.

• Trigger
  Updated Incident

  Triggers when an incident in TOPdesk is created or updated.

• Action
  Create an Incident

  Creates a new incident in TOPdesk, registered for a known person or an unregistered caller.

• Action
  Find Branch

  Finds a TOPdesk branch by its exact name and returns its ID and details.

• Action
  Find Incident

  Returns the TOPdesk incident with the given incident number.

• Action
  Find Last Action

  Returns the most recent action (progress-trail entry) on a TOPdesk incident, found by incident number.

• Action
  Find Person

  Finds a TOPdesk person (caller) by full name or email address and returns their ID and details.

• Action
  Update Incident

  Updates an existing TOPdesk incident, found by its incident number. Only the fields you fill in are changed; an action text is added to the progress trail.

• Action
  Add Class

  Creates a new class in Classe365.

• Action
  Add Course Enrollment

  Enrolls a student into a class and section for an academic session.

• Action
  Add Department

  Creates a new department in Classe365.

• Action
  Add Invoice

  Creates an invoice in Classe365 for a fee, billed to one student, form submission or agent.

• Action
  Add Payment

  Records a payment against an existing Classe365 invoice.

• Action
  Add Section

  Adds a new section to a class in Classe365.

• Action
  Add Subject

  Creates a new subject under a section in Classe365.

• Action
  Create Student Record

  Adds a new student record to Classe365.

• Action
  Get Student

  Fetches a student by ID. An error occurs if the student is not found.

• Action
  List Academic Structure

  Lists the full academic structure: every class with its sections and each section's subjects, optionally limited to one academic session.

• Action
  List Classes and Sections

  Lists every class in the school together with its sections, optionally limited to the classes and sections enabled in one academic session.

• Action
  List Invoices

  Lists invoices in Classe365, optionally filtered by invoice, fee, student, status, payer type, recurring flag, invoice date range or due date range. Each invoice includes its fee, payer, line items and payments.

• Action
  List Students

  Lists students in Classe365, optionally narrowed by academic session, class, section, active/alumni status or any student field.

• Action
  List Teachers

  Lists teachers in Classe365, optionally filtered by name, email, date of birth, gender, contact number or any other teacher field, with each teacher's allocated subjects for the chosen academic session.

• Action
  Update Student

  Update fields on an existing student record.

• Action
  Update Teacher

  Update fields on an existing teacher/staff record.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.