Connect TOPdesk to Bloom Growth

Both apps 33TOPdesk 11Bloom Growth 22

• Trigger
  New First Line Incident

  Triggers when a new first-line incident is created in TOPdesk.

• Trigger
  New Incident

  Triggers when a new incident is created in TOPdesk.

• Trigger
  New Major Incident

  Triggers when a new major incident is created in TOPdesk.

• Trigger
  New Second Line Incident

  Triggers when a new second-line incident is created in TOPdesk.

• Trigger
  Updated Incident

  Triggers when an incident in TOPdesk is created or updated.

• Action
  Create an Incident

  Creates a new incident in TOPdesk, registered for a known person or an unregistered caller.

• Action
  Find Branch

  Finds a TOPdesk branch by its exact name and returns its ID and details.

• Action
  Find Incident

  Returns the TOPdesk incident with the given incident number.

• Action
  Find Last Action

  Returns the most recent action (progress-trail entry) on a TOPdesk incident, found by incident number.

• Action
  Find Person

  Finds a TOPdesk person (caller) by full name or email address and returns their ID and details.

• Action
  Update Incident

  Updates an existing TOPdesk incident, found by its incident number. Only the fields you fill in are changed; an action text is added to the progress trail.

• Action
  Add Goal

  Creates a new goal (Rock) in Bloom Growth, optionally assigned to an accountable user.

• Action
  Add Meeting

  Create a new L10 meeting.

• Action
  Add Metric

  Creates a new metric (measurable) on the Bloom Growth scorecard.

• Action
  Create a Personal To-Do

  Creates a Personal To-do

• Action
  Create Headline

  Creates a headline in a Bloom Growth Level 10 meeting.

• Action
  Create Issue

  Creates an issue on a Bloom Growth meeting's issues list.

• Action
  Create Meeting To-Do

  Create a to-do for a meeting

• Action
  Get Current Week

  Returns the current week in Bloom Growth, including its week id and dates. Useful for updating a metric's score for this week.

• Action
  Get Goal

  Retrieve a single goal (rock) by ID.

• Action
  Get Headline

  Retrieves a single headline by its ID.

• Action
  Get Issue

  Retrieves a single issue by its id.

• Action
  Get Metric

  Retrieve a single metric (measurable) by ID.

• Action
  Get To-Do

  Retrieve a single to-do by ID.

• Action
  List Goals

  Lists the goals (Rocks) owned by a user in Bloom Growth — the connected user by default, or the user you name.

• Action
  List Meetings

  Lists the Level 10 meetings of the connected user, or of a chosen user.

• Action
  List Metrics

  Lists the metrics (Measurables) owned by a Bloom Growth user, or by the connected user when no user is given.

• Action
  List To-Dos

  Lists the to-dos of the connected user, or of a specific user when a user id is given.

• Action
  Update Current Metric

  Sets a metric's score for the current week in Bloom Growth.

• Action
  Update Goal

  Updates a goal's data

• Action
  Update Metric

  Updates a metric (measurable) in Bloom Growth: its name, goal direction, target, unit type and alternate target.

• Action
  Update To-Do

  Updates the title and/or due date of an existing Bloom Growth to-do.

• Action
  Update To-Do Completion

  Updates a to-do's completion status

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.