Connect SMS Manager by BulkSMS.com.au and SolarWinds Service Desk

Both apps 47SMS Manager by BulkSMS.com.au 8SolarWinds Service Desk 39

• Trigger
  New Delivery Receipt

  Triggers when a delivery receipt arrives for an SMS, MMS or WhatsApp message you sent.

• Trigger
  New Incoming MMS

  Triggers when an MMS is received on one of your inbound numbers, with its sender, text and image links.

• Trigger
  New Incoming SMS

  Triggers when an SMS is received on one of your inbound numbers.

• Action
  Get Message

  Returns the summary of a sent message — sender, text, status, recipient count and cost — looked up by its message reference.

• Action
  Get Simulated Message Status

  Returns the status of a message simulated from a demo handset: queued, processing, processed (with the received message's id) or failed.

• Action
  Send MMS

  Sends an MMS (picture message) to one or more phone numbers, contacts or groups, and returns the message reference and cost.

• Action
  Send SMS

  Sends an SMS text message to one or more phone numbers, contacts or groups.

• Action
  Simulate Incoming Message from Demo Handset

  Sends a free simulated SMS, MMS or WhatsApp message from a demo handset into your account, firing the same webhooks a real message does.

• Trigger
  New Asset

  New asset in your inventory.

• Trigger
  New Change

  New change in your service desk.

• Trigger
  New Contract

  New contract was added.

• Trigger
  New Hardware

  New hardware in your inventory.

• Trigger
  New Incident

  Triggers when a new incident is created.

• Trigger
  New Problem

  New problem in your service desk.

• Trigger
  New Purchase Order

  Polling trigger for new purchase orders.

• Trigger
  New Release

  New release in your service desk.

• Trigger
  New Risk

  New risk was detected.

• Trigger
  New User

  New user in your account.

• Action
  Add comment

  Add a comment to an incident/problem/change etc.

• Action
  Add department

  Create a department.

• Action
  Add site

  Create a site.

• Action
  Add time track

  Log time on a record.

• Action
  Create Asset

  Add a new asset to your inventory.

• Action
  Create Change

  Add a new change to your service desk.

• Action
  Create Contract

  Create a new contract.

• Action
  Create Hardware

  Add a new hardware to your inventory.

• Action
  Create Incident

  Add a new incident to your service desk.

• Action
  Create Problem

  Add a new problem to your service desk.

• Action
  Create Release

  Add a new release to your service desk.

• Action
  Create Solution

  Add a new solution to your service desk.

• Action
  Create User

  Add a new user.

• Action
  Delete incident

  Delete an incident.

• Action
  Get Asset

  Returns one asset (other_asset) by id.

• Action
  Get change

  Retrieve one change by id.

• Action
  Get contract

  Returns one contract by id.

• Action
  Get hardware

  Retrieve one hardware asset by id.

• Action
  Get incident

  Retrieve one incident by id.

• Action
  Get problem

  Retrieve one problem by id.

• Action
  Get release

  Retrieve a single release by id.

• Action
  Get user

  Retrieve one user by id.

• Action
  List users

  List users, paginated.

• Action
  Update change

  Update a change.

• Action
  Update hardware

  Update a hardware asset.

• Action
  Update incident

  Update an incident.

• Action
  Update problem

  Update a problem.

• Action
  Update solution

  Update a solution.

• Action
  Update user

  Update a user.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.