Integration
Connect ServiceNow to Front
When New Attachment Added fires in ServiceNow, your agent runs Add Contact Handle in Front. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want ServiceNow and Front to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What ServiceNow can start in Front
When New Attachment Added in ServiceNow
then Add Contact Handle in Front
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with ServiceNow and Front
Triggers and actions 7 triggers · 35 actions
- New Attachment Added
Triggered when a new attachment is added.
- New Comment Added
Triggered when a new comment is added to a record. Queries the ServiceNow journal field table for comment entries.
- New Record
Polls the specified ServiceNow table and fires for each new record, ordered by creation time. Optionally filter with an encoded query.
- New Work Note Added
Triggered when a new work note is added to a record (e.g. incident) in ServiceNow.
- New Work Notes (Cisco)
Gets new work notes from incidents in ServiceNow. Queries the configured table (default incident) for rows updated in the last day, returning each record's comments_and_work_notes journal (display value) and sys_id.
- Two-way sync new and updated incidents (Cisco)
A trigger for two-way syncing new and updated incidents. Can only be used with two-way sync actions.
- Two-way sync new and updated tables
A trigger for two-way syncing new and updated table records. Polls a ServiceNow table for records ordered by sys_updated_on so new and changed rows are detected. Can only be used with two-way sync actions.
- Add Comment to Incident
Adds a customer-visible comment to an incident (by sys_id) via the incident table.
- Add File Attachment to Record
Attaches a file to a record via the ServiceNow Attachment API. Provide the table name, record sys_id, file name, content type, and file content.
- Add Work Note to Incident
Adds an internal work note to an incident (by sys_id) via the incident table.
- Create Record
Creates a new record in the specified ServiceNow table (e.g. incident, task, problem, cmdb_ci). Pass the field values as a JSON object.
- Delete Record
Deletes a record by sys_id from the specified ServiceNow table.
- List Records
Lists records from the specified ServiceNow table. Optionally filter with an encoded query (sysparm_query), e.g. active=true^priority=1. Returns the result array, paginated.
- Update Record
Updates an existing record (by sys_id) in the specified ServiceNow table. Pass changed field values as a JSON object.
- Add Comment
Adds an internal comment to a Front conversation.
- Add Contact Handle
Adds a new handle (email, phone, social id, etc.) to an existing Front contact.
- Add Conversation Links
Adds one or more links to a Front conversation, either existing links by id or external URLs (links are created as needed).
- Add Conversation Tags
Adds one or more tags to a Front conversation.
- Assign or Unassign Conversation
Assign or unassign a conversation to a teammate.
- Create Account
Create a new account (company) in Front.
- Create Contact
Creates a new contact in Front at the company level.
- Create Draft
Creates a draft message that starts a new conversation in a Front channel.
- Create Draft Reply
Creates a new draft as a reply to the last message in a Front conversation.
- Create Link
Creates a new Link
- Find Account
Finds a Front account by one of its domains or by its external ID.
- Find Contact
Finds a Front contact by one of its handles (email address, phone number, social handle, etc.) and returns the matching contact.
- Find Conversation
Returns up to 100 conversations matching a Front search query, most recently active first.
- Get Conversation
Fetches a conversation by ID, with its status, assignee, tags, links and custom fields. An error occurs if the conversation is not found.
- Get Conversation Last Message
Returns the most recent message in a Front conversation.
- Get Link
Fetches a link by ID, with its name, type and external URL. An error occurs if the link is not found.
- Import Message
Imports a message into a Front inbox without sending it through a channel, e.g. historical conversations or web form submissions.
- List Conversation Comments
Returns the internal comments teammates have posted on a conversation, with each comment's body, author and time posted.
- List Link Conversations
List the conversations linked to a specific Front link.
- Remove Contact Handle
Removes a handle (email, phone, etc) from a Contact
- Remove Conversation Links
Remove Links from a conversation.
- Remove Conversation Tags
Remove Tags from a Conversation
- Send Message
Sends a new message from a Front channel, starting a new conversation.
- Send Reply
Replies to a conversation. This action is best used with a Front trigger. For example, auto-reply behavior could be setup by combining a "New Inbound Message" Front trigger with this action.
- Update Account
Updates an existing account in Front.
- Update Contact
Updates an existing Front contact's name, description, links, contact lists and custom fields. Fields left blank are not changed.
- Update Conversation
Update the conversation status, assignee, inbox or tags.
- Update Link
Update the name of a Link.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
ServiceNow and Front, answered
What can start an automation from ServiceNow?
Any of ServiceNow's 7 triggers in the catalog, including New Attachment Added, New Comment Added, New Record and New Work Note Added. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Front when something happens in ServiceNow?
Any of Front's 28 actions, including Create Account, Create Contact, Create Draft and Create Draft Reply. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Front to ServiceNow?
Front has no triggers in the catalog today, so automations start in ServiceNow. If you need the other direction, ask: your agent reads Front's API documentation and adds it.
Do I have to build a connector for ServiceNow or Front?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use ServiceNow and Front without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.