App

Connect Front to any app

Front is the AI-powered customer service platform built for collaboration that enables 9,000 businesses to deliver five-star service at scale.

Connects with an API keyfrontapp.com

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

Build solutions, not workarounds.

What do you want to automate with Front?

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Connect your AI client

Give your AI client this address.

https://mcp.apiant.ai

Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

Set it up in your client
Claude Code

Run this in the directory you want to work in.

claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai

Start Claude Code there, approve the server, and sign in in the browser page it opens.

Claude Code guide (opens in a new tab)
Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

Setup guide (opens in a new tab)
Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

Setup guide (opens in a new tab)
Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

Setup guide (opens in a new tab)
Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

Setup guide (opens in a new tab)
Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

Setup guide (opens in a new tab)

Pair it

Connect Front with another app

What your agent can do with Front

Triggers and actions 28 actions

  • Action
    Add Comment

    Adds an internal comment to a Front conversation.

  • Action
    Add Contact Handle

    Adds a new handle (email, phone, social id, etc.) to an existing Front contact.

  • Action
    Add Conversation Links

    Adds one or more links to a Front conversation, either existing links by id or external URLs (links are created as needed).

  • Action
    Add Conversation Tags

    Adds one or more tags to a Front conversation.

  • Action
    Assign or Unassign Conversation

    Assign or unassign a conversation to a teammate.

  • Action
    Create Account

    Create a new account (company) in Front.

  • Action
    Create Contact

    Creates a new contact in Front at the company level.

  • Action
    Create Draft

    Creates a draft message that starts a new conversation in a Front channel.

  • Action
    Create Draft Reply

    Creates a new draft as a reply to the last message in a Front conversation.

  • Action
    Create Link

    Creates a new Link

  • Action
    Find Account

    Finds a Front account by one of its domains or by its external ID.

  • Action
    Find Contact

    Finds a Front contact by one of its handles (email address, phone number, social handle, etc.) and returns the matching contact.

  • Action
    Find Conversation

    Returns up to 100 conversations matching a Front search query, most recently active first.

  • Action
    Get Conversation

    Fetches a conversation by ID, with its status, assignee, tags, links and custom fields. An error occurs if the conversation is not found.

  • Action
    Get Conversation Last Message

    Returns the most recent message in a Front conversation.

  • Action
    Get Link

    Fetches a link by ID, with its name, type and external URL. An error occurs if the link is not found.

  • Action
    Import Message

    Imports a message into a Front inbox without sending it through a channel, e.g. historical conversations or web form submissions.

  • Action
    List Conversation Comments

    Returns the internal comments teammates have posted on a conversation, with each comment's body, author and time posted.

  • Action
    List Link Conversations

    List the conversations linked to a specific Front link.

  • Action
    Remove Contact Handle

    Removes a handle (email, phone, etc) from a Contact

  • Action
    Remove Conversation Links

    Remove Links from a conversation.

  • Action
    Remove Conversation Tags

    Remove Tags from a Conversation

  • Action
    Send Message

    Sends a new message from a Front channel, starting a new conversation.

  • Action
    Send Reply

    Replies to a conversation. This action is best used with a Front trigger. For example, auto-reply behavior could be setup by combining a "New Inbound Message" Front trigger with this action.

  • Action
    Update Account

    Updates an existing account in Front.

  • Action
    Update Contact

    Updates an existing Front contact's name, description, links, contact lists and custom fields. Fields left blank are not changed.

  • Action
    Update Conversation

    Update the conversation status, assignee, inbox or tags.

  • Action
    Update Link

    Update the name of a Link.

Reviews

What our customers say

Questions

Front, answered

What can your agent do in Front?

Any of Front's 28 actions, including Create Account, Create Contact, Create Draft and Create Draft Reply. Your agent maps the data both ways and tests every scenario before it ships.

Which apps can Front connect to?

Any app in the catalog; the list on this page pairs Front with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector.

What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.