App

ServiceNow integrations

Connect ServiceNow to any other app, or use it from your AI client over MCP. ServiceNow is a digital workflow and IT service management platform. Manage records (incidents, tasks, CMDB, any table).

Connects with an API keyservicenow.com
7 triggers7 actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

Build solutions, not workarounds.

What do you want to automate with ServiceNow?

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Connect your AI client

Give your AI client this address.

https://mcp.apiant.ai

Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

Set it up in your client
Claude Code

Run this in the directory you want to work in.

claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai

Start Claude Code there, approve the server, and sign in in the browser page it opens.

Claude Code guide (opens in a new tab)
Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

Setup guide (opens in a new tab)
Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

Setup guide (opens in a new tab)
Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

Setup guide (opens in a new tab)
Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

Setup guide (opens in a new tab)
Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

Setup guide (opens in a new tab)

Popular

ServiceNow with the apps people pair it with most

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What your agent can do with ServiceNow

Triggers and actions 7 triggers · 7 actions

  • Trigger
    New Attachment Added

    Triggered when a new attachment is added.

  • Trigger
    New Comment Added

    Triggered when a new comment is added to a record. Queries the ServiceNow journal field table for comment entries.

  • Trigger
    New Record

    Polls the specified ServiceNow table and fires for each new record, ordered by creation time. Optionally filter with an encoded query.

  • Trigger
    New Work Note Added

    Triggered when a new work note is added to a record (e.g. incident) in ServiceNow.

  • Trigger
    New Work Notes (Cisco)

    Gets new work notes from incidents in ServiceNow. Queries the configured table (default incident) for rows updated in the last day, returning each record's comments_and_work_notes journal (display value) and sys_id.

  • Trigger
    Two-way sync new and updated incidents (Cisco)

    A trigger for two-way syncing new and updated incidents. Can only be used with two-way sync actions.

  • Trigger
    Two-way sync new and updated tables

    A trigger for two-way syncing new and updated table records. Polls a ServiceNow table for records ordered by sys_updated_on so new and changed rows are detected. Can only be used with two-way sync actions.

  • Action
    Add Comment to Incident

    Adds a customer-visible comment to an incident (by sys_id) via the incident table.

  • Action
    Add File Attachment to Record

    Attaches a file to a record via the ServiceNow Attachment API. Provide the table name, record sys_id, file name, content type, and file content.

  • Action
    Add Work Note to Incident

    Adds an internal work note to an incident (by sys_id) via the incident table.

  • Action
    Create Record

    Creates a new record in the specified ServiceNow table (e.g. incident, task, problem, cmdb_ci). Pass the field values as a JSON object.

  • Action
    Delete Record

    Deletes a record by sys_id from the specified ServiceNow table.

  • Action
    List Records

    Lists records from the specified ServiceNow table. Optionally filter with an encoded query (sysparm_query), e.g. active=true^priority=1. Returns the result array, paginated.

  • Action
    Update Record

    Updates an existing record (by sys_id) in the specified ServiceNow table. Pass changed field values as a JSON object.

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Questions

ServiceNow, answered

Is there a ServiceNow MCP server?

APIANT's MCP server at https://mcp.apiant.ai works with ServiceNow. Add that address to any AI client that takes a remote MCP server, sign in once in your browser, and your client can build, test and run automations that use ServiceNow. Nothing to install.

What can start an automation from ServiceNow?

Any of ServiceNow's 7 triggers in the catalog, including New Attachment Added, New Comment Added, New Record and New Work Note Added. Describe the moment in plain language and your agent picks the right one.

What can your agent do in ServiceNow?

Any of ServiceNow's 7 actions, including Create Record, Update Record, Add Comment to Incident and Add File Attachment to Record. Your agent maps the data both ways and tests every scenario before it ships.

Which apps can ServiceNow connect to?

Any app in the catalog; the list on this page pairs ServiceNow with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector.

What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.