Integration
Connect Resource Guru and SolarWinds Service Desk
When New or Updated Booking fires in Resource Guru, your agent runs Add comment in SolarWinds Service Desk, or New Asset in SolarWinds Service Desk to Add task in Resource Guru. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Resource Guru and SolarWinds Service Desk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Resource Guru and SolarWinds Service Desk can do together
From Resource Guru to SolarWinds Service Desk
When New or Updated Booking in Resource Guru
then Add comment in SolarWinds Service Desk
When New or Updated Client in Resource Guru
then Add department in SolarWinds Service Desk
From SolarWinds Service Desk to Resource Guru
When New Asset in SolarWinds Service Desk
then Add task in Resource Guru
When New Change in SolarWinds Service Desk
then Create Client in Resource Guru
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Resource Guru and SolarWinds Service Desk
Triggers and actions 15 triggers · 59 actions
Trigger
New or Updated BookingTriggers when a new booking is created and/or a booking is updated.
Trigger
New or Updated ClientTriggers when a new client is created and/or a client is updated.
Trigger
New or Updated ProjectTriggers when a new project is created and/or when a project is updated.
Trigger
New or Updated ResourceTriggers when a new resource is created and/or when a resource is updated.
Trigger
New or Updated Time Off EventTriggers when a time off event is created and/or a time off event is updated.
Action
Add taskCreates a new task in a Resource Guru project phase. The task's dates may widen the phase's date range.
Action
Create BookingCreates a new booking for one or more resources in Resource Guru.
Action
Create ClientCreates a new client in a Resource Guru account.
Action
Create PhaseCreates a phase in a Resource Guru project.
Action
Create ProjectCreates a new project.
Action
Create ResourceCreates a new resource (person, placeholder, meeting room, vehicle or other resource type) in a Resource Guru account. The new resource gets the account's default availability unless working hours are supplied.
Action
Create Time Off EventCreates a time off (downtime) event for one or more resources in Resource Guru.
Action
Delete bookingDeletes a booking, or a single date or set of occurrences of a repeating booking.
Action
Delete clientDeletes a client from a Resource Guru account.
Action
Delete projectDeletes a project from a Resource Guru account.
Action
Delete resourceDeletes a resource. Future bookings the resource booked are transferred to the connected user, and future bookings of the resource are deleted.
Action
Delete time off eventDeletes a time off event (downtime) from a Resource Guru account.
Action
Get bookingGet one booking by id.
Action
Get clientReturns a specific client by its ID.
Action
Get PhaseReturns a single phase by its id.
Action
Get projectReturns a specific project by its id, including its client, team, activity types and custom field values.
Action
Get resourceReturns the details of a specific resource (person, meeting room, vehicle, etc.) in a Resource Guru account.
Action
Get taskReturns one Resource Guru task with its phase, dates and estimate.
Action
Get time off eventReturns a single time off (downtime) event by its id.
Action
List bookingsList bookings.
Action
List clientsLists the clients in a Resource Guru account. Active clients only by default; optionally include archived and deleted clients.
Action
List projectsReturns every active project in a Resource Guru account, optionally including archived and deleted projects.
Action
List resourcesReturns the active resources (people, rooms, equipment and other bookable resources) in a Resource Guru account.
Action
List time off eventsLists time off (downtime) events in a Resource Guru account, optionally filtered by resource, booker and date range.
Action
List usersReturns every user on the Resource Guru account, both active and deleted.
Action
Update BookingUpdates an existing booking by ID.
Action
Update ClientUpdates an existing client in Resource Guru. Only the fields you fill in are changed.
Action
Update ProjectUpdate an existing project in Resource Guru. Only the fields you fill in are changed.
Action
Update ResourceUpdates an existing resource.
Action
Update Time Off EventUpdates a time off event.
Trigger
New AssetNew asset in your inventory.
Trigger
New ChangeNew change in your service desk.
Trigger
New ContractNew contract was added.
Trigger
New HardwareNew hardware in your inventory.
Trigger
New IncidentTriggers when a new incident is created.
Trigger
New ProblemNew problem in your service desk.
Trigger
New Purchase OrderPolling trigger for new purchase orders.
Trigger
New ReleaseNew release in your service desk.
Trigger
New RiskNew risk was detected.
Trigger
New UserNew user in your account.
Action
Add commentAdd a comment to an incident/problem/change etc.
Action
Add departmentCreate a department.
Action
Add siteCreate a site.
Action
Add time trackLog time on a record.
Action
Create AssetAdd a new asset to your inventory.
Action
Create ChangeAdd a new change to your service desk.
Action
Create ContractCreate a new contract.
Action
Create HardwareAdd a new hardware to your inventory.
Action
Create IncidentAdd a new incident to your service desk.
Action
Create ProblemAdd a new problem to your service desk.
Action
Create ReleaseAdd a new release to your service desk.
Action
Create SolutionAdd a new solution to your service desk.
Action
Create UserAdd a new user.
Action
Delete incidentDelete an incident.
Action
Get AssetReturns one asset (other_asset) by id.
Action
Get changeRetrieve one change by id.
Action
Get contractReturns one contract by id.
Action
Get hardwareRetrieve one hardware asset by id.
Action
Get incidentRetrieve one incident by id.
Action
Get problemRetrieve one problem by id.
Action
Get releaseRetrieve a single release by id.
Action
Get userRetrieve one user by id.
Action
List usersList users, paginated.
Action
Update changeUpdate a change.
Action
Update hardwareUpdate a hardware asset.
Action
Update incidentUpdate an incident.
Action
Update problemUpdate a problem.
Action
Update solutionUpdate a solution.
Action
Update userUpdate a user.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Resource Guru and SolarWinds Service Desk, answered
What can start an automation from Resource Guru?
Any of Resource Guru's 5 triggers in the catalog, including New or Updated Booking, New or Updated Client, New or Updated Project and New or Updated Resource. Describe the moment in plain language and your agent picks the right one.
What can your agent do in SolarWinds Service Desk when something happens in Resource Guru?
Any of SolarWinds Service Desk's 29 actions, including Create Asset, Create Change, Create Contract and Create Hardware. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from SolarWinds Service Desk to Resource Guru?
Yes. When something happens in SolarWinds Service Desk, your agent can act in Resource Guru too. This page covers both directions: SolarWinds Service Desk's triggers and Resource Guru's actions are listed here as well.
Do I have to build a connector for Resource Guru or SolarWinds Service Desk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Resource Guru and SolarWinds Service Desk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.