Connect Pretix and SolarWinds Service Desk

Both apps 51Pretix 12SolarWinds Service Desk 39

• Trigger
  New order

  Triggered when a new order is placed for a Pretix event.

• Action
  Add event

  Creates a new event under a pretix organizer. Events are always created as not live; add quotas and payment methods before going live.

• Action
  Add order

  Creates a new order in a pretix event, e.g. to import attendees from an external source.

• Action
  Add voucher

  Creates a new voucher in a pretix event.

• Action
  Add waiting list entry

  Adds a person to the waiting list for a product of a Pretix event.

• Action
  Get order

  Returns one order of an event, identified by its order code, including positions, fees, payments, refunds and invoice address.

• Action
  Get voucher

  Returns one voucher of an event with its code, usage limit and tag.

• Action
  Get waiting list entry

  Returns one waiting list entry of an event: the email address and the product it waits for.

• Action
  List events

  Returns all events of an organizer, optionally filtered.

• Action
  List items

  Returns the items (products) of a Pretix event, optionally filtered by name, category, active, admission, tax rate or free-price flag.

• Action
  List order positions

  Lists the order positions (tickets and products) within an event, with optional filters.

• Action
  List orders

  /api/v1/organizers/{organizer}/events/{event}/orders/ - list orders of an event.

• Trigger
  New Asset

  New asset in your inventory.

• Trigger
  New Change

  New change in your service desk.

• Trigger
  New Contract

  New contract was added.

• Trigger
  New Hardware

  New hardware in your inventory.

• Trigger
  New Incident

  Triggers when a new incident is created.

• Trigger
  New Problem

  New problem in your service desk.

• Trigger
  New Purchase Order

  Polling trigger for new purchase orders.

• Trigger
  New Release

  New release in your service desk.

• Trigger
  New Risk

  New risk was detected.

• Trigger
  New User

  New user in your account.

• Action
  Add comment

  Add a comment to an incident/problem/change etc.

• Action
  Add department

  Create a department.

• Action
  Add site

  Create a site.

• Action
  Add time track

  Log time on a record.

• Action
  Create Asset

  Add a new asset to your inventory.

• Action
  Create Change

  Add a new change to your service desk.

• Action
  Create Contract

  Create a new contract.

• Action
  Create Hardware

  Add a new hardware to your inventory.

• Action
  Create Incident

  Add a new incident to your service desk.

• Action
  Create Problem

  Add a new problem to your service desk.

• Action
  Create Release

  Add a new release to your service desk.

• Action
  Create Solution

  Add a new solution to your service desk.

• Action
  Create User

  Add a new user.

• Action
  Delete incident

  Delete an incident.

• Action
  Get Asset

  Returns one asset (other_asset) by id.

• Action
  Get change

  Retrieve one change by id.

• Action
  Get contract

  Returns one contract by id.

• Action
  Get hardware

  Retrieve one hardware asset by id.

• Action
  Get incident

  Retrieve one incident by id.

• Action
  Get problem

  Retrieve one problem by id.

• Action
  Get release

  Retrieve a single release by id.

• Action
  Get user

  Retrieve one user by id.

• Action
  List users

  List users, paginated.

• Action
  Update change

  Update a change.

• Action
  Update hardware

  Update a hardware asset.

• Action
  Update incident

  Update an incident.

• Action
  Update problem

  Update a problem.

• Action
  Update solution

  Update a solution.

• Action
  Update user

  Update a user.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.