Integration
Connect PreciseFP and SolarWinds Service Desk
When New Client/Prospect fires in PreciseFP, your agent runs Add comment in SolarWinds Service Desk, or New Asset in SolarWinds Service Desk to Create Account in PreciseFP. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want PreciseFP and SolarWinds Service Desk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What PreciseFP and SolarWinds Service Desk can do together
From PreciseFP to SolarWinds Service Desk
When New Client/Prospect in PreciseFP
then Add comment in SolarWinds Service Desk
When New Client/Prospect Staged in Pipeline in PreciseFP
then Add department in SolarWinds Service Desk
From SolarWinds Service Desk to PreciseFP
When New Asset in SolarWinds Service Desk
then Create Account in PreciseFP
When New Change in SolarWinds Service Desk
then Create Form Engagement in PreciseFP
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with PreciseFP and SolarWinds Service Desk
Triggers and actions 17 triggers · 40 actions
Trigger
New Client/ProspectTriggers when a new client or prospect account is created in PreciseFP.
Trigger
New Client/Prospect Staged in PipelineTriggers when a PreciseFP client or prospect account is moved to a pipeline stage.
Trigger
New Form Engagement CompletedTriggers when a client or prospect completes a PreciseFP form engagement.
Trigger
New Form Engagement CreatedTriggers when a client or prospect is sent a new PreciseFP form engagement.
Trigger
New Form Engagement OpenedTriggers when a client or prospect opens a PreciseFP form engagement.
Trigger
New PDF Engagement CompletedTriggers when a PreciseFP PDF engagement is completed (closed).
Trigger
New PDF Engagement CreatedTriggers when a new PreciseFP PDF engagement is created.
Action
Close Form EngagementCloses a PreciseFP form engagement so the client can no longer edit it.
Action
Create AccountCreates a new PreciseFP client or prospect account with its main client contact.
Action
Create Form EngagementSends a PreciseFP form template to an account's client or co-client as a new form engagement.
Action
Create PersonAdds a person (such as a child or dependent) to a PreciseFP account's household.
Action
Delete AccountDeletes a PreciseFP client or prospect account. PreciseFP asks for your login password to confirm the deletion.
Action
Find AccountSearches PreciseFP client and prospect accounts by name or email and returns the matching accounts.
Action
Find Account by IdReturns a PreciseFP client or prospect account by its ID, including the client, co-client and pipeline stage.
Action
Get Form Engagement DataReturns the answers a client entered in a PreciseFP form engagement, one entry per field.
Action
List Form TemplatesReturns the form templates available to the connected PreciseFP user.
Action
Move the Account to a Pipeline StageMoves a PreciseFP client or prospect account to the chosen pipeline stage.
Action
Update AccountUpdates a PreciseFP client or prospect account's type and main client details.
Trigger
New AssetNew asset in your inventory.
Trigger
New ChangeNew change in your service desk.
Trigger
New ContractNew contract was added.
Trigger
New HardwareNew hardware in your inventory.
Trigger
New IncidentTriggers when a new incident is created.
Trigger
New ProblemNew problem in your service desk.
Trigger
New Purchase OrderPolling trigger for new purchase orders.
Trigger
New ReleaseNew release in your service desk.
Trigger
New RiskNew risk was detected.
Trigger
New UserNew user in your account.
Action
Add commentAdd a comment to an incident/problem/change etc.
Action
Add departmentCreate a department.
Action
Add siteCreate a site.
Action
Add time trackLog time on a record.
Action
Create AssetAdd a new asset to your inventory.
Action
Create ChangeAdd a new change to your service desk.
Action
Create ContractCreate a new contract.
Action
Create HardwareAdd a new hardware to your inventory.
Action
Create IncidentAdd a new incident to your service desk.
Action
Create ProblemAdd a new problem to your service desk.
Action
Create ReleaseAdd a new release to your service desk.
Action
Create SolutionAdd a new solution to your service desk.
Action
Create UserAdd a new user.
Action
Delete incidentDelete an incident.
Action
Get AssetReturns one asset (other_asset) by id.
Action
Get changeRetrieve one change by id.
Action
Get contractReturns one contract by id.
Action
Get hardwareRetrieve one hardware asset by id.
Action
Get incidentRetrieve one incident by id.
Action
Get problemRetrieve one problem by id.
Action
Get releaseRetrieve a single release by id.
Action
Get userRetrieve one user by id.
Action
List usersList users, paginated.
Action
Update changeUpdate a change.
Action
Update hardwareUpdate a hardware asset.
Action
Update incidentUpdate an incident.
Action
Update problemUpdate a problem.
Action
Update solutionUpdate a solution.
Action
Update userUpdate a user.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
PreciseFP and SolarWinds Service Desk, answered
What can start an automation from PreciseFP?
Any of PreciseFP's 7 triggers in the catalog, including New Client/Prospect, New Client/Prospect Staged in Pipeline, New Form Engagement Completed and New Form Engagement Created. Describe the moment in plain language and your agent picks the right one.
What can your agent do in SolarWinds Service Desk when something happens in PreciseFP?
Any of SolarWinds Service Desk's 29 actions, including Create Asset, Create Change, Create Contract and Create Hardware. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from SolarWinds Service Desk to PreciseFP?
Yes. When something happens in SolarWinds Service Desk, your agent can act in PreciseFP too. This page covers both directions: SolarWinds Service Desk's triggers and PreciseFP's actions are listed here as well.
Do I have to build a connector for PreciseFP or SolarWinds Service Desk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use PreciseFP and SolarWinds Service Desk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.