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Triggers and actions 23 triggers · 29 actions
Trigger
Booking CanceledTriggers when a OnceHub booking is canceled by the customer or by someone on your team.
Trigger
Booking Cancelled and RescheduledTriggers when a customer cancels a OnceHub booking and then reschedules it on a different booking page.
Trigger
Booking CompletedTriggers when a OnceHub booking's end time has passed and the meeting is marked completed.
Trigger
Booking Lifecycle EventTriggers on any OnceHub booking event — scheduled, rescheduled, reassigned, canceled, completed or no-show — with the event name included so you can branch on it.
Trigger
Booking No-ShowTriggers when a OnceHub booking is marked as a no-show.
Trigger
Booking RescheduledTriggers when a OnceHub booking is rescheduled to a new time.
Trigger
Booking ScheduledTriggers when a new OnceHub booking is scheduled.
Trigger
Contact CapturedTriggers when a new contact is captured in OnceHub.
Trigger
Contact Lifecycle EventTriggers whenever a OnceHub contact is created or changed, so you catch the whole contact lifecycle in one place.
Trigger
Contact UpdatedTriggers when an existing OnceHub contact is updated.
Trigger
Conversation AbandonedTriggers when a website visitor stops replying to a OnceHub chatbot for more than ten minutes and the conversation is abandoned.
Trigger
Conversation ClosedTriggers when a OnceHub chatbot conversation is closed.
Trigger
Conversation Lifecycle EventTriggers on any OnceHub conversation event — started, closed or abandoned — with the event name included so you can branch on it.
Trigger
Conversation StartedTriggers when a website visitor sends their first message to a OnceHub chatbot and a conversation starts.
Trigger
Reassigned BookingTriggers when a OnceHub booking is reassigned to a different host.
Action
Cancel BookingCancels a OnceHub booking, optionally with a reason and without emailing the customer.
Action
Create ContactCreates a new contact in OnceHub. Give at least an email address or a mobile number.
Action
Create One-Time Booking LinkCreates a one-time booking link for a published OnceHub booking calendar, optionally prefilling the booking form and pinning the host or duration.
Action
Delete ContactDeletes a contact from OnceHub.
Action
Find ContactFinds a OnceHub contact by email address.
Action
Get Available Time SlotsReturns the open meeting times on a OnceHub booking calendar for the window you choose.
Action
Get Booking CalendarReturns one OnceHub booking calendar with its host, public link and meeting length.
Action
Get Booking DetailsReturns one OnceHub booking with its time, customer details and booking form answers.
Action
Get ContactReturns one OnceHub contact with its details and custom fields.
Action
Get Contact's Future MeetingsReturns a contact's upcoming OnceHub meetings — the bookings that start after the time you give.
Action
List Booking CalendarsLists the booking calendars in your OnceHub account.
Action
List BookingsLists OnceHub bookings, with optional filters for status, contact, host, calendar and date range.
Action
List ContactsLists the contacts in your OnceHub account, with optional email and date filters.
Action
Mark Booking as No-ShowMarks a OnceHub booking as a no-show.
Action
Reassign BookingReassigns a OnceHub booking to a different host, optionally naming the video conferencing service to use.
Action
Request RescheduleAsks the customer to pick a new time for a OnceHub booking, optionally telling them why.
Action
Update ContactUpdates an existing OnceHub contact. Only the fields you fill in are changed; anything left blank keeps its current value.
Trigger
Chat Closed (instant)Fires when a chat is closed. Webhook event: chat.closed.
Trigger
Chat FinishedTriggers when chat is finished.
Trigger
Chat Stage Updated (instant)Fires when a chat's stage changes. Webhook event: chat.stageUpdated.
Trigger
Message Read (instant)Fires when a message is read. Webhook event: message.read.
Trigger
New Chat StartedTriggers when chat is started.
Trigger
New Message Sent (instant)Fires when a new message is sent in a chat. Webhook event: message.sent.
Trigger
New Visitor (instant)Fires when a new visitor is created. Webhook event: visitor.created.
Trigger
Visitor UpdatedTriggers when visitor data is updated.
Action
Create an OperatorAdds a new operator to your Chaport account and returns the created operator.
Action
Delete a MessageDeletes one message from a Chaport chat. Identify the visitor and the message you want removed.
Action
Delete an OperatorRemoves an operator from your Chaport account.
Action
List OperatorsReturns every operator in your Chaport account, with each operator's name, email, role and status.
Action
List VisitorsReturns the visitors in your Chaport account, one page at a time.
Action
Retrieve an OperatorReturns one Chaport operator with their name, email, role, job title and current status.
Action
Retrieve a VisitorReturns one Chaport visitor with their name, contact details, notes and any custom data held about them.
Action
Retrieve Last Visitor ChatReturns a visitor's most recent Chaport chat, including its stage, operators and — when asked for — the transcript.
Action
Send a MessagePosts a message into a Chaport visitor's chat, starting a chat if there isn't one open.
Action
Update an OperatorUpdates a Chaport operator's details. Anything you leave blank keeps its current value.
Action
Update a VisitorUpdates an existing Chaport visitor's contact details, notes and custom data. Only the fields you fill in are changed; blank fields are left untouched.
Action
Update Operator StatusSets a Chaport operator's availability status, such as online or offline, optionally for a limited time.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.