Integration
Connect My Music Staff to Freshdesk
When something happens in My Music Staff, your agent does the next thing in Freshdesk. Describe it in plain language and the automation is built, tested on every branch and kept running.
Build it
What do you want My Music Staff and Freshdesk to do together?
Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.
Ask the assistant
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Or work from Claude Code
Install the APIANT plugin for Claude Code and build, edit, test and read run history from your terminal. Every plan gets this, including free, and it spends no assistant credits.
Connect Claude CodeEverything your agent can do with My Music Staff and Freshdesk
Triggers and actions 11 triggers ยท 26 actions
Trigger
Attendance TakenTriggers when attendance is taken or edited for a calendar event.
- New Email
Triggers when a new email message is created.
- New Invoice
Triggers when a new invoice is created (manually or by auto-invoicing).
- New SMS
Triggers when a new SMS message is created.
- New Student
Triggers when a new student is added to your My Music Staff account.
- Payment Added
Triggers when a payment is recorded in a Family Account.
- Student Added to Event
Triggers when a student is added to an event on the calendar.
- Student Updated
Triggers when a student's profile information is updated.
- Add Payment
Records a payment in the Family Account
- Add Student
Adds a new student to your My Music Staff account.
- Find All Parents
Finds all parents based on Family ID or on search text.
- Find Attendance Records
Searches attendance records by date range, student, teacher, event, or status. Returns matching records with a total count.
- Find Student
Finds students based on Student ID or on search text.
Trigger
New CompanyTriggers when a new company is created.
- New Contact
Triggers when a new contact is created.
- New Ticket
Triggers when a new ticket is created.
- Add Note to Ticket
Adds a private or public note to a ticket.
- Create Company
Creates a new company.
- Create Contact
Creates a new contact.
- Create Ticket
Creates a new ticket in Freshdesk.
- Delete Contact
Deletes a contact by ID.
- Delete Ticket
Deletes a ticket by ID.
- Get Agent
Retrieves an agent by ID.
- Get Company
Retrieves a company by ID.
- Get Contact
Retrieves a contact by ID.
- Get Ticket
Retrieves a single ticket by ID.
- List Agents
Lists all agents.
- List Companies
Lists companies.
- List Contacts
Lists contacts.
- List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
- List Tickets
Lists tickets, most recently updated first.
- Reply to Ticket
Adds a public reply to a ticket conversation.
- Search Contacts
Searches contacts using a Freshdesk query string.
- Search Tickets
Searches tickets using a Freshdesk query string.
- Update Company
Updates a company by ID.
- Update Contact
Updates a contact by ID.
- Update Ticket
Updates an existing ticket by ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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