Integration
Connect Mailparser to Gorgias
When something happens in Mailparser, your agent does the next thing in Gorgias. Describe it in plain language and the automation is built, tested on every branch and kept running.
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What do you want Mailparser and Gorgias to do together?
Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.
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Triggers and actions 4 triggers · 13 actions
Trigger
New Email Parsed (One Request Per Email)Triggered instantly when Mailparser finishes parsing an inbound email, with all of that email's parsed data delivered in a single request. In Mailparser, open your inbox and add a Generic Webhook under Integrations/Downstream Webhooks, paste the minted URL, and set Repeating Data Behaviour to "One request per Email". Parsed fields bind as {{ trigger.body.* }}. Use the One Request Per Row trigger instead when you are parsing tabular data and want each row handled as its own run.
Trigger
New Email Parsed (One Request Per Row)Triggered instantly for EACH parsed table row when Mailparser finishes parsing an inbound email — one run per row, for tabular data such as invoice line items or price lists. In Mailparser, open your inbox and add a Generic Webhook under Integrations/Downstream Webhooks, paste the minted URL, and set Repeating Data Behaviour to "One request per row". That row's fields bind as {{ trigger.body.* }}. Use the One Request Per Email trigger instead when you want the whole email's parsed data in a single run.
Trigger
New ticketFires when a new ticket is created in Gorgias. Poll GET https://{domain}.gorgias.com/api/tickets ordered by created_datetime, or vendor webhook event ticket-created.
Trigger
New ticket messageFires when a new message is added to a ticket. Poll GET https://{domain}.gorgias.com/api/tickets/{id}/messages, or vendor webhook event message-created.
Action
Add customerCreate a new customer profile. POST https://{domain}.gorgias.com/api/customers
Action
Add tag to ticketApply a tag to a ticket. POST https://{domain}.gorgias.com/api/tickets/{id}/tags or PUT ticket with tags array
Action
Create TicketCreates a ticket
Action
Create Ticket MessageCreates a Ticket Message in an existing ticket
Action
Delete ticketDelete a ticket by id. DELETE https://{domain}.gorgias.com/api/tickets/{id}
Action
Find customers by emailSearch/list customers, filterable by email and other criteria. GET https://{domain}.gorgias.com/api/customers
Action
Get customerRetrieve a single customer by id. GET https://{domain}.gorgias.com/api/customers/{id}
Action
Get ticketRetrieve a single ticket by id. GET https://{domain}.gorgias.com/api/tickets/{id}
Action
Get Ticket MessageLook up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.
Action
List ticket messagesList messages belonging to a ticket. GET https://{domain}.gorgias.com/api/tickets/{id}/messages
Action
List ticketsList tickets with optional filters (status, customer, tags). GET https://{domain}.gorgias.com/api/tickets
Action
Update customerUpdate fields on an existing customer record. PUT https://{domain}.gorgias.com/api/customers/{id}
Action
Update ticketUpdate fields on an existing ticket (status, priority, assignee, tags). PUT https://{domain}.gorgias.com/api/tickets/{id}
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.