Integration
Connect Loop Returns and Productive.io
When New Return Created fires in Loop Returns, your agent runs Add Comment to Deal in Productive.io, or New time entry in Productive.io to Create Allowlist Item in Loop Returns. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Loop Returns and Productive.io to do together?
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Claude Code
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Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
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Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
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Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Loop Returns and Productive.io can do together
From Loop Returns to Productive.io
When New Return Created in Loop Returns
then Add Comment to Deal in Productive.io
From Productive.io to Loop Returns
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Loop Returns and Productive.io
Triggers and actions 3 triggers · 116 actions
- New Return Created
Triggers when a new return is created in Loop.
- Return Status Updated
Triggers when a Loop return changes state (for example open to closed or cancelled).
- Add Product to Collection
Attach a product to a collection.
- Add Product to Collection by External ID
Attach a product to a collection by commerce `external_id`.
- Advanced Shipping Notice
This endpoint will pull all packages by tracking statuses/timeframe. The ASN endpoint will return an array of
- Cancel Draft Return
Cancel a draft return.
- Cancel Return
Cancel a return in Loop. Canceling a return will allow a customer to make another return with the same
- Close Return
Close a return. Closing a return will not fulfill any outcomes such as exchanges or gift cards, and the
- Create Allowlist Item
Create an allowlist entry.
- Create Blocklist Item
Create a blocklist entry.
- Create Bulk Operation
Uploads a JSONL file of order, product or other jobs and starts a Loop bulk operation that runs them.
- Create Destination
Create a destination.
- Create Fraud Report
Attach a fraud report to a return.
- Create Return Note
Post a new note to a return.
- Delete Allowlist Item
Delete an allowlist entry.
- Delete Blocklist Item
Delete a blocklist entry.
- Delete Collection
Delete a collection.
- Delete Collection by External ID
Delete a collection by its commerce `external_id`.
- Delete Customer
Delete a customer.
- Delete Customer by External ID
Delete a customer by its commerce `external_id`.
- Delete Destination
Delete a destination.
- Delete Inventory
Delete an inventory.
- Delete Inventory by External IDs
Delete an inventory record identified by the product variant's `external_id` and the location's `external_id`. If more than one product variant in the shop shares the same `external_id`, this request returns `409 Conflict`.
- Delete Location
Delete a location.
- Delete Location by External ID
Delete a location by its commerce `external_id`.
- Delete Order
Delete a specific order.
- Delete Order by External ID
Delete a specific order by its commerce `external_id`.
- Delete Product by External ID
Delete a product by its commerce `external_id`.
- Delete Product from Collection
Delete a product from a collection.
- Delete Product from Collection by External ID
Delete a product from a collection by commerce `external_id`.
- Delete Product Variant
Delete a product variant.
- Delete Product Variant by External ID
Delete a product variant by the parent product's commerce `external_id` and the variant's commerce `external_id`.
- Detailed Returns List
Pull a detailed list of returns created within a given timeframe.
- Finalize Items
Finalizes the returning items and cart items of the draft return.
- Flag Return
Flag a return in Loop for review. This will prevent automated processing and will require a human to go
- Get All Destinations
Retrieve all destinations.
- Get Allowlist Item
Retrieve an allowlist entry.
- Get Blocklist Item
Retrieve a blocklist entry.
- Get Bulk Operation
Get the details about a specific bulk operation.
- Get Collection
Get details about a single collection.
- Get Collection by External ID
Get details about a single collection by its commerce `external_id`.
- Get Customer
Get details about a single customer.
- Get Customer by External ID
Get details about a single customer by its commerce `external_id`.
- Get Destination Details
Get details for a single destination.
- Get Draft Return
Retrieves the details of a draft return, including its current state, returning items, cart items, and
- Get Inventory
Get inventory details for a product variant by location.
- Get Inventory by External IDs
Get inventory details for a product variant at a location, identified by the variant's `external_id` and the location's `external_id`. If more than one product variant in the shop shares the same `external_id`, this request returns `409 Conflict`.
- Get Location
Get the details about a single location.
- Get Location by External ID
Get the details about a single location by its commerce `external_id`.
- Get Order
Get details about a specific order.
- Get Order by External ID
Get details about a specific order by its commerce `external_id`.
- Get Product by External ID
Get the details about a single product by its commerce `external_id`.
- Get Product Variant
Get the details about a single product variant.
- Get Product Variant by External ID
Get the details about a single product variant by the parent product's commerce `external_id` and the variant's commerce `external_id`.
- Get Return Details
Get the details of a specific return based on a return's ID,
- Get Return Notes
Get notes on a specific return using the return's ID.
- Get Shipment Information
Get high level information from a Happy Returns shipment.
- Get Shipment Items
Get all items for a Happy Returns shipment.
- Get Shipments
Get information about all Happy Returns shipments created within a given timeframe.
- List Allowlist Items
Retrieve a list of paginated allowlist entries.
- List Blocklist Items
Retrieve a list of paginated blocklist entries.
- List Bulk Operation Jobs
Retrieve a list of bulk operation jobs.
- List Bulk Operations
Retrieve a list of bulk operations. The list can be sorted and paginated using the parameters below.
- List Collections
Retrieve a list of collections. The list can be filtered, sorted, and paginated using the parameters below.
- List Customers
Retrieve a list of customers. The list can be filtered, sorted, and paginated using the parameters below.
- List Inventories
Retrieve a list of inventories. The list can be filtered, sorted, and paginated using the parameters below.
- List Locations
Retrieve a list of locations. The list can be filtered, sorted, and paginated using the parameters below.
- List Orders
List all orders.
- List Products
Retrieve a list of products. The list can be filtered, sorted, and paginated using the body parameters below.
- List Product Variants
Retrieve a list of product variants. The list can be filtered, sorted, and paginated using the body parameters below.
- Look Up Order Return Eligibility by Order Name
Report per-line-item return eligibility for an order, by its order name, without starting a return.
- Process Return
Process a return in Loop based on the return ID. Processing a return will archive it in Loop and
- Remove Cart Item
Removes a specific item from the draft return's cart.
- Remove Line Items
Remove one or more line items from an open return.
- Remove Returning Item
Removes a specific item from the draft return's ReturningItems.
- Set Address
Sets the return shipping address for the draft return.
- Set Credit Type
Sets the credit type for the draft return.
- Set Customer
Sets the customer information for the draft return.
- Set Processing Type
Sets the processing type (`regular` or `instant`) of the draft return.
- Set Returning Item Return Type
Sets the return type for a specific returning item.
- Submit Draft Return
Submits the draft return.
- Unfinalize Items
Reopens the returning items and cart items of the draft return for modification.
- Update Destination
Update a destination.
- Upsert Inventory
Upsert inventory details for a product variant by location. If the inventory exists, it will be updated; if it doesn't exist, it will be created.
- New time entry
Triggers when a new time entry is tracked in Productive.
- Add Comment to Deal
Adds a comment to a deal in Productive.
- Add comment to task
Adds a comment to a task in Productive.
- Add expense
Creates a new expense in Productive, optionally allocated to a budget service.
- Add invoice
Creates a new invoice for a client company in Productive.
- Add time entry
Creates a time entry in Productive, logging minutes a person worked on a service (and optionally a task) on a given date.
- Create Booking
Creates a booking that schedules a person's time on a service or an absence event over a date range in Productive.
- Create Company
Creates a new company (client) in Productive with its billing, invoicing and contact details.
- Create Contact
Creates a contact (person) in Productive, linked to a client company.
- Create Deal
Creates a new deal in Productive with a name, owner, deal type and date, plus optional value, company, contact and other deal details.
- Create Project
Creates a new project in Productive with a name, type, project manager and workflow, optionally linked to a client company.
- Create Service
Creates a service (a billable line of work) on a Productive deal or budget.
- Create Task
Creates a task in a Productive project task list, with optional assignee, dates, estimates, tags and recurrence.
- Create Task List
Creates a task list inside a project folder in Productive.
- Delete task
Permanently deletes a task in Productive.
- Find Company
Finds companies in Productive by name or company code and returns the matches.
- Find Contact
Finds contacts (client people) in Productive by search text, email or company, returning the matches and the first one.
- Find Deal
Finds deals in Productive by name, number or company and returns the matches.
- Find invoices by criteria
Returns invoices matching an invoice number and/or company, with the first match and a count.
- Find projects by criteria
Finds projects matching a name, client company, project manager or status, returning the matches and the first one.
- Find Task
Finds tasks matching a title, number, search text, project, task list, assignee or status, and returns the first match plus the full list.
- Find time entries by criteria
Returns time entries matching the criteria you give, such as person, service, task or date range.
- Find User
Finds users (team members) in your Productive organization by name or email and returns the matches.
- Get Booking
Returns a single booking (resource-planning allocation of a person to a service or event) by its ID, including dates, hours and custom fields.
- Get Comment
Returns a single comment by its ID, including its body, timestamps and the task, deal or other record it was posted on.
- Get Expense
Returns a single expense by its ID, including amounts, dates, approval status, custom fields and related records.
- Get Service
Returns a single service (a budget or deal line item) by its ID, including its attributes and custom field values.
- Get Task List
Returns a single task list by its ID, including its name, position, archive status and its project, board and folder.
- Update booking
Updates an existing booking in Productive, such as its dates, booked time, note or assigned service. Fields left blank are not changed.
- Update company
Updates an existing company in Productive. Only the fields you fill in are changed.
- Update Contact
Updates an existing contact (person) in Productive. Only the fields you fill in are changed.
- Update Deal
Updates an existing deal or budget in Productive, changing only the fields you fill in.
- Update project
Updates an existing project in Productive. Only the values you fill in are changed.
- Update Task
Updates an existing task in Productive. Only the values you fill in are changed.
- Update time entry
Updates an existing time entry in Productive, changing only the fields you fill in.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Loop Returns and Productive.io, answered
What can start an automation from Loop Returns?
Any of Loop Returns's 2 triggers in the catalog, including New Return Created and Return Status Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Productive.io when something happens in Loop Returns?
Any of Productive.io's 34 actions, including Create Booking, Create Company, Create Contact and Create Deal. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Productive.io to Loop Returns?
Yes. When something happens in Productive.io, your agent can act in Loop Returns too. This page covers both directions: Productive.io's triggers and Loop Returns's actions are listed here as well.
Do I have to build a connector for Loop Returns or Productive.io?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Loop Returns and Productive.io without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.