Integration
Connect JOIN and SolarWinds Service Desk
When Application Created fires in JOIN, your agent runs Add comment in SolarWinds Service Desk, or New Asset in SolarWinds Service Desk to Add candidate note in JOIN. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want JOIN and SolarWinds Service Desk to do together?
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https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What JOIN and SolarWinds Service Desk can do together
From JOIN to SolarWinds Service Desk
When Application Created in JOIN
then Add comment in SolarWinds Service Desk
When Job Published in JOIN
then Add department in SolarWinds Service Desk
From SolarWinds Service Desk to JOIN
When New Asset in SolarWinds Service Desk
then Add candidate note in JOIN
When New Change in SolarWinds Service Desk
then Add job in JOIN
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with JOIN and SolarWinds Service Desk
Triggers and actions 13 triggers · 45 actions
Trigger
Application CreatedTriggers when a new job application is received in JOIN.
Trigger
Job PublishedTriggers when a job is published (goes online) in JOIN.
Trigger
Job UnpublishedTriggers when a job is taken offline or archived in JOIN.
Action
Add candidate noteAdds a note to a candidate in JOIN.
Action
Add jobCreates a job in JOIN. New jobs are activated and multiposted to job boards automatically.
Action
Add locationCreates a new office location in JOIN that job ads can be assigned to.
Action
Create ApplicationCreates an application for a candidate on a JOIN job, optionally attaching documents such as a CV.
Action
Get applicationReturns one job application, including its candidate, job, attachments, screening answers and pipeline stage.
Action
Get candidateReturns a single JOIN candidate by id, including contact details, tags, consent status and their applications, with notes optionally embedded.
Action
Get jobReturns a single JOIN job by its ID, including its title, status, office and optionally its full content.
Action
Get JobsReturns jobs in your JOIN account, optionally filtered by status, title, country, external id, or creation/update dates.
Action
Get Online JobsReturns the jobs currently published (online) in your JOIN account, optionally filtered by title, country, dates or external id.
Action
List applicationsReturns the applications in your JOIN account, optionally filtered by job, dates, country, hiring state or pipeline stage.
Action
List candidate notesReturns all notes recorded on a candidate in JOIN, including replies.
Action
List candidatesReturns the candidates in your JOIN company, optionally filtered by a name/email search or creation date.
Action
List candidate scorecardsReturns the scorecards submitted for a candidate's job application, including each interviewer's overall recommendation, attribute ratings and question answers.
Action
List locationsReturns the office locations in your JOIN account, optionally filtered by country or city.
Action
Update jobUpdates an existing job's details, such as title, description, office, salary, and application requirements. Fields you leave blank stay unchanged.
Action
Update Job StatusChanges a JOIN job's status to online, offline or archived, and returns the job's ID.
Trigger
New AssetNew asset in your inventory.
Trigger
New ChangeNew change in your service desk.
Trigger
New ContractNew contract was added.
Trigger
New HardwareNew hardware in your inventory.
Trigger
New IncidentTriggers when a new incident is created.
Trigger
New ProblemNew problem in your service desk.
Trigger
New Purchase OrderPolling trigger for new purchase orders.
Trigger
New ReleaseNew release in your service desk.
Trigger
New RiskNew risk was detected.
Trigger
New UserNew user in your account.
Action
Add commentAdd a comment to an incident/problem/change etc.
Action
Add departmentCreate a department.
Action
Add siteCreate a site.
Action
Add time trackLog time on a record.
Action
Create AssetAdd a new asset to your inventory.
Action
Create ChangeAdd a new change to your service desk.
Action
Create ContractCreate a new contract.
Action
Create HardwareAdd a new hardware to your inventory.
Action
Create IncidentAdd a new incident to your service desk.
Action
Create ProblemAdd a new problem to your service desk.
Action
Create ReleaseAdd a new release to your service desk.
Action
Create SolutionAdd a new solution to your service desk.
Action
Create UserAdd a new user.
Action
Delete incidentDelete an incident.
Action
Get AssetReturns one asset (other_asset) by id.
Action
Get changeRetrieve one change by id.
Action
Get contractReturns one contract by id.
Action
Get hardwareRetrieve one hardware asset by id.
Action
Get incidentRetrieve one incident by id.
Action
Get problemRetrieve one problem by id.
Action
Get releaseRetrieve a single release by id.
Action
Get userRetrieve one user by id.
Action
List usersList users, paginated.
Action
Update changeUpdate a change.
Action
Update hardwareUpdate a hardware asset.
Action
Update incidentUpdate an incident.
Action
Update problemUpdate a problem.
Action
Update solutionUpdate a solution.
Action
Update userUpdate a user.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
JOIN and SolarWinds Service Desk, answered
What can start an automation from JOIN?
Any of JOIN's 3 triggers in the catalog, including Application Created, Job Published and Job Unpublished. Describe the moment in plain language and your agent picks the right one.
What can your agent do in SolarWinds Service Desk when something happens in JOIN?
Any of SolarWinds Service Desk's 29 actions, including Create Asset, Create Change, Create Contract and Create Hardware. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from SolarWinds Service Desk to JOIN?
Yes. When something happens in SolarWinds Service Desk, your agent can act in JOIN too. This page covers both directions: SolarWinds Service Desk's triggers and JOIN's actions are listed here as well.
Do I have to build a connector for JOIN or SolarWinds Service Desk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use JOIN and SolarWinds Service Desk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.