Connect Jitbit Helpdesk and Todoist

Both apps 53Jitbit Helpdesk 20Todoist 33

• Trigger
  New Ticket

  Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

• Action
  Add article

  Creates a new knowledge base article in a category.

• Action
  Add asset

  Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

• Action
  Add company

  Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

• Action
  Add tag to ticket

  Adds a tag to a ticket. The tag is created if it does not already exist.

• Action
  Add time spent

  Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

• Action
  Create New Reply

  Posts a new reply (comment) to an existing helpdesk ticket.

• Action
  Create Ticket

  Creates a new helpdesk ticket in a category, with a subject, body and priority.

• Action
  Create User

  Creates a new helpdesk user. Requires administrator permissions.

• Action
  Find Ticket

  Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

• Action
  Find User

  Finds a helpdesk user by their email address and returns their profile.

• Action
  Get Article

  Returns a knowledge base article with its full content, category, tags and attachments.

• Action
  Get ticket

  Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

• Action
  List Companies

  Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

• Action
  List Ticket Comments

  Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

• Action
  List tickets

  Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

• Action
  List Time Spent Entries

  Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

• Action
  Update company

  Updates a company's name, notes and email domains in Jitbit Helpdesk.

• Action
  Update ticket

  Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

• Action
  Update user

  Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

• Trigger
  New Completed Task

  Triggers when a task is completed, optionally filtered by project.

• Trigger
  New Incomplete Task

  Triggers when a new active (incomplete) task is added, optionally filtered by project.

• Trigger
  New Project

  Triggers when a new project is created.

• Action
  Close Task

  Completes (closes) a task.

• Action
  Create Comment

  Adds a comment to a task or project.

• Action
  Create Label

  Creates a new personal label.

• Action
  Create Project

  Creates a new project.

• Action
  Create Section

  Creates a new section within a project.

• Action
  Create Task

  Creates a new task.

• Action
  Delete comment

  Deletes a comment on a Todoist task or project by its ID.

• Action
  Delete label

  Deletes a personal label in Todoist and removes it from all tasks.

• Action
  Delete Project

  Deletes a project.

• Action
  Delete section

  Deletes a section and all of its tasks.

• Action
  Delete Task

  Deletes a task.

• Action
  Find tasks by filter

  Returns the active tasks that match a Todoist filter query, such as "today | overdue".

• Action
  Get comment

  Returns a single Todoist comment by its ID.

• Action
  Get label

  /api/v1/labels/{label_id} - retrieve one personal label.

• Action
  Get Project

  Returns a single project by ID.

• Action
  Get section

  Returns a single Todoist section by its ID.

• Action
  Get Task

  Returns a single active task by ID.

• Action
  List comments

  Returns all comments on a Todoist task or project.

• Action
  List Labels

  Returns all personal labels.

• Action
  List project collaborators

  Lists everyone who has access to a Todoist project, with their name and email.

• Action
  List Projects

  Returns all active projects.

• Action
  List Sections

  Returns all sections, optionally filtered by project.

• Action
  List Tasks

  Returns active tasks, optionally filtered by project, label, or filter query.

• Action
  Move task

  Moves a task to another project, section or parent task.

• Action
  Reopen Task

  Reopens a previously completed task.

• Action
  Update comment

  Updates the text of an existing Todoist comment and returns the updated comment.

• Action
  Update label

  Update a personal label's name, color, order or favorite status. Fields left blank keep their current values.

• Action
  Update Project

  Updates an existing project.

• Action
  Update section

  /api/v1/sections/{section_id} - rename a section.

• Action
  Update Task

  Updates an existing task.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.