Connect Intervals and Jitbit Helpdesk

Both apps 64Intervals 44Jitbit Helpdesk 20

• Trigger
  New client

  Polling trigger: fires when a new client is created in Intervals.

• Trigger
  New invoice

  Polling trigger: fires when a new invoice is created in Intervals.

• Trigger
  New milestone

  Polling trigger: fires when a new milestone is created in Intervals.

• Trigger
  New person

  Polling trigger: fires when a new person is added in Intervals.

• Trigger
  New project

  Polling trigger: fires when a new project is created in Intervals.

• Trigger
  New task

  Polling trigger: fires when a new task is created in Intervals.

• Action
  Add client

  Create a new client.

• Action
  Add expense

  Create a new expense.

• Action
  Add invoice

  Create a new invoice.

• Action
  Add milestone

  Create a new milestone.

• Action
  Add person

  Create a new person (team member).

• Action
  Add project

  Create a new project.

• Action
  Add task

  Create a new task.

• Action
  Add time entry

  Log a new time entry against a task.

• Action
  Add timer

  Start a new timer for a task.

• Action
  Delete client

  Delete a client.

• Action
  Delete expense

  Delete an expense.

• Action
  Delete invoice

  Delete an invoice.

• Action
  Delete milestone

  Delete a milestone.

• Action
  Delete person

  Delete a person.

• Action
  Delete project

  Delete a project.

• Action
  Delete task

  Delete a task.

• Action
  Delete time entry

  Delete a logged time entry.

• Action
  Delete timer

  Delete a timer.

• Action
  Get client

  Retrieve a single client by id.

• Action
  Get expense

  Retrieve a single expense by id.

• Action
  Get invoice

  Retrieve a single invoice by id.

• Action
  Get milestone

  Retrieve a single milestone by id.

• Action
  Get person

  Retrieve a single person by id.

• Action
  Get project

  Retrieve a single project by id.

• Action
  Get task

  Retrieve a single task by id.

• Action
  Get time entry

  Retrieve a single logged time entry by id.

• Action
  Get timer

  Retrieve a single timer by id.

• Action
  List milestones

  Retrieve all milestones in the Intervals account.

• Action
  List tasks

  Retrieve all tasks in the Intervals account.

• Action
  Update client

  Update an existing client's details.

• Action
  Update expense

  Update an existing expense.

• Action
  Update invoice

  Update an existing invoice.

• Action
  Update milestone

  Update an existing milestone.

• Action
  Update person

  Update an existing person's details.

• Action
  Update project

  Update an existing project's details.

• Action
  Update task

  Update an existing task's details.

• Action
  Update time entry

  Update an existing logged time entry.

• Action
  Update timer

  Update a timer (e.g. stop or adjust it).

• Trigger
  New Ticket

  Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

• Action
  Add article

  Creates a new knowledge base article in a category.

• Action
  Add asset

  Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

• Action
  Add company

  Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

• Action
  Add tag to ticket

  Adds a tag to a ticket. The tag is created if it does not already exist.

• Action
  Add time spent

  Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

• Action
  Create New Reply

  Posts a new reply (comment) to an existing helpdesk ticket.

• Action
  Create Ticket

  Creates a new helpdesk ticket in a category, with a subject, body and priority.

• Action
  Create User

  Creates a new helpdesk user. Requires administrator permissions.

• Action
  Find Ticket

  Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

• Action
  Find User

  Finds a helpdesk user by their email address and returns their profile.

• Action
  Get Article

  Returns a knowledge base article with its full content, category, tags and attachments.

• Action
  Get ticket

  Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

• Action
  List Companies

  Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

• Action
  List Ticket Comments

  Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

• Action
  List tickets

  Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

• Action
  List Time Spent Entries

  Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

• Action
  Update company

  Updates a company's name, notes and email domains in Jitbit Helpdesk.

• Action
  Update ticket

  Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

• Action
  Update user

  Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.