Connect Google Sheets and Jitbit Helpdesk

Both apps 82Google Sheets 62Jitbit Helpdesk 20

• Trigger
  Aggregate Metric Changed

  Fires when an aggregate metric (sum/avg/count/…) over a column changes.

• Trigger
  Cell Range Values Changed

  Fires when the values in a specific cell range change.

• Trigger
  Conditional Format Rule Changed

  Fires when a conditional-format rule changes.

• Trigger
  Data Validation Rule Changed

  Fires when a data-validation rule changes.

• Trigger
  Developer Metadata Changed

  Fires when developer metadata changes.

• Trigger
  Filtered Range Values Changed

  Fires when the values in a filtered range change.

• Trigger
  New Rows

  Fires when new rows are appended to a Google Sheet.

• Trigger
  New Sheet Added

  Fires when a new sheet (tab) is added to a spreadsheet.

• Trigger
  New Spreadsheet Created

  Fires when a new spreadsheet is created in the account.

• Trigger
  Spreadsheet Metadata Changed

  Fires when spreadsheet metadata changes.

• Trigger
  Spreadsheet Properties Changed

  Fires when spreadsheet properties change.

• Trigger
  Spreadsheet Row Changed

  Fires when a row matching a query changes.

• Trigger
  Spreadsheet Search Match

  Fires when a spreadsheet matching search criteria is found.

• Trigger
  Table Query Result Changed

  Fires when the result of a SQL-style table query changes.

• Trigger
  Table Schema Changed

  Fires when a table's column schema changes.

• Trigger
  Worksheet Names Changed

  Fires when worksheet (tab) names change.

• Action
  Add Row

  Append a row to a Google Sheet

• Action
  Aggregate Column Data

  Read a range and compute an aggregate (sum|avg|min|max|count) over one column, skipping blank/non-numeric cells (so a header row is skipped automatically).

• Action
  Auto-Resize Rows or Columns

  Auto-fit row heights or column widths over an index range via autoResizeDimensions.

• Action
  Change Sheet Properties

  Update a worksheet's grid properties (row/column count) using an explicit field mask.

• Action
  Clear Basic Filter

  Remove the basic filter from a sheet via clearBasicFilter.

• Action
  Clear Spreadsheet Row(s)

  Clear the values in a range (formatting preserved).

• Action
  Copy Range

  Copy a source cell range to a destination range within the spreadsheet.

• Action
  Copy Worksheet

  Copy a worksheet into a destination spreadsheet.

• Action
  Create Chart

  Add a basic embedded chart (column/bar/line/etc.) built from a domain range and a series range on a sheet. Returns the new chartId.

• Action
  Create Conditional Formatting Rule

  Add a boolean conditional formatting rule (e.g. NUMBER_GREATER) that colors matching cells.

• Action
  Create Multiple Spreadsheet Rows

  Append many rows in one call.

• Action
  Create Spreadsheet

  Create a new Google Sheets spreadsheet with the given title.

• Action
  Create Spreadsheet Column

  Insert a blank column at a given index.

• Action
  Create Spreadsheet Row

  Append a single row of values to a sheet range.

• Action
  Create Spreadsheet Row at Top

  Insert a blank row just below the header (row 2), then write the given values into it in one operation.

• Action
  Create Worksheet

  Add a new worksheet (tab) to an existing spreadsheet.

• Action
  Delete Chart

  Delete an embedded chart via deleteEmbeddedObject.

• Action
  Delete Sheet

  Delete a worksheet from a spreadsheet by sheetId (gid).

• Action
  Delete Spreadsheet Row(s)

  Delete a contiguous block of rows by index.

• Action
  Find and Replace

  Find and replace text across the spreadsheet. Supply EXACTLY ONE scope: all_sheets=true OR sheet_id. Leave the other unset (do not pass all_sheets=false together with sheet_id).

• Action
  Find Spreadsheet

  Find spreadsheets by exact name via the Drive API (cross-host through the googlesheets connection).

• Action
  Find Worksheet

  Return the worksheet whose title matches the given title (sheet_id/index/found), reading the spreadsheet's sheet properties.

• Action
  Format Cell Range

  Apply background color and bold formatting to a cell range via repeatCell.

• Action
  Format Spreadsheet Row

  Apply a background color across an entire row via repeatCell over a row range.

• Action
  Get Conditional Format Rules

  List all conditional-format rules on each sheet (paired with the sheetId so a follow-up update can target a rule by index).

• Action
  Get Data Range

  Read all values in a range.

• Action
  Get Data Validation Rules

  Read the data-validation rule set on every cell of a range (per-cell dataValidation, via includeGridData with a field mask).

• Action
  Get Many Spreadsheet Rows (Advanced)

  Read multiple ranges at once via batchGet.

• Action
  Get Row by ID

  Read a single row range. NOTE: Google Sheets has no row ID; the row number IS the identity.

• Action
  Get Sheet Names

  Return the titles of all sheets (tabs) in the spreadsheet.

• Action
  Get Spreadsheet by ID

  Fetch spreadsheet metadata (title, sheets, gids, grid properties).

• Action
  List Charts

  List all embedded charts (chartId + title) across every sheet in the spreadsheet.

• Action
  Lookup Spreadsheet Row

  Read a range and return the FIRST row whose cell at column_index equals match_value (Sheets has no server-side filter; this op filters the returned rows).

• Action
  Lookup Spreadsheet Rows (Advanced)

  Read multiple ranges via batchGet and return ALL rows whose cell at column_index equals match_value (Sheets has no server-side filter; this op filters the returned rows).

• Action
  Move Chart

  Reposition an embedded chart to a new overlay anchor cell via updateEmbeddedObjectPosition.

• Action
  Rename Sheet

  Rename a worksheet's title.

• Action
  Search Spreadsheets

  Search spreadsheets by name substring (or full-text) via the Drive API, cross-host through the googlesheets connection.

• Action
  Set Basic Filter

  Apply a basic filter to a range on a sheet via setBasicFilter.

• Action
  Set Data Validation

  Apply a ONE_OF_LIST dropdown data-validation rule to a cell range.

• Action
  Sort Range

  Sort a cell range by one column in ascending or descending order.

• Action
  Update Chart

  Replace an existing chart's spec (title, chart type, domain/series ranges) via updateChartSpec.

• Action
  Update Conditional Format Rules

  Replace an existing conditional-format rule (identified by its index on the sheet) with a new boolean rule.

• Action
  Update Data Validation Rule

  Overwrite the data-validation rule on a cell range with a ONE_OF_LIST dropdown (same endpoint as create; setDataValidation replaces whatever rule the range held).

• Action
  Update Spreadsheet Row

  Overwrite the values at a specific range.

• Action
  Update Spreadsheet Row(s)

  Update one or more disjoint ranges in a single batch.

• Action
  Upsert Row

  Read a range, find the row whose column_index cell equals match_value; UPDATE that row when found, otherwise APPEND a new row. One adaptive write request (method+path chosen by the match script).

• Trigger
  New Ticket

  Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

• Action
  Add article

  Creates a new knowledge base article in a category.

• Action
  Add asset

  Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

• Action
  Add company

  Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

• Action
  Add tag to ticket

  Adds a tag to a ticket. The tag is created if it does not already exist.

• Action
  Add time spent

  Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

• Action
  Create New Reply

  Posts a new reply (comment) to an existing helpdesk ticket.

• Action
  Create Ticket

  Creates a new helpdesk ticket in a category, with a subject, body and priority.

• Action
  Create User

  Creates a new helpdesk user. Requires administrator permissions.

• Action
  Find Ticket

  Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

• Action
  Find User

  Finds a helpdesk user by their email address and returns their profile.

• Action
  Get Article

  Returns a knowledge base article with its full content, category, tags and attachments.

• Action
  Get ticket

  Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

• Action
  List Companies

  Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

• Action
  List Ticket Comments

  Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

• Action
  List tickets

  Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

• Action
  List Time Spent Entries

  Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

• Action
  Update company

  Updates a company's name, notes and email domains in Jitbit Helpdesk.

• Action
  Update ticket

  Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

• Action
  Update user

  Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.