Integration
Connect iContact and SolarWinds Service Desk
When New contact fires in iContact, your agent runs Add comment in SolarWinds Service Desk, or New Asset in SolarWinds Service Desk to Create Contact in iContact. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want iContact and SolarWinds Service Desk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What iContact and SolarWinds Service Desk can do together
From iContact to SolarWinds Service Desk
When New contact in iContact
then Add comment in SolarWinds Service Desk
From SolarWinds Service Desk to iContact
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with iContact and SolarWinds Service Desk
Triggers and actions 12 triggers · 54 actions
- New contact
Triggers when a new contact is added to an iContact client folder, optionally only contacts on a chosen list.
- New list
Triggers when a new subscriber list is created in an iContact client folder.
- Add campaign
Creates a new campaign (sending profile with sender name, sender email and CAN-SPAM mailing address) in an iContact client folder.
- Add custom field
Creates a new custom field for contacts in an iContact client folder.
- Create Contact
Create a new contact in an iContact client folder.
- Create List
Create a new contact list in a client folder.
- Create Message
Create a new email message in a client folder.
- Delete Contact
Delete an iContact contact by contact ID.
- Delete list
Deletes a subscriber list from an iContact client folder.
- Get Accounts
List iContact accounts accessible to these credentials.
- Get campaign
Returns one iContact campaign (its sending profile, from name and email, and mailing address) by its id.
- Get Client Folders
List client folders within an iContact account.
- Get Contact
Retrieve a single iContact contact by contact ID.
- Get list
Returns one subscriber list from an iContact client folder, including its name, public name and description.
- Get message
Returns one email message from an iContact client folder, including its subject, HTML and text bodies, and SpamCheck results.
- List Campaigns
List sending campaigns (from-name/email profiles) in a client folder.
- List Contacts
List contacts in a client folder, optionally filtered by email or status.
- List Custom Fields
List custom fields defined in a client folder.
- List Lists
Retrieve all contact lists in a client folder.
- List Messages
List email messages in a client folder.
- List sends
Returns every email send (pending, sending, released and cancelled) in an iContact client folder, including its message, target lists and segments, schedule, recipient count and status.
- List Subscriptions
List subscriptions in a client folder, optionally filtered by contact or list.
- Send Message to List
Schedule/send an existing message to one or more lists.
- Subscribe Contact to List
Subscribe a contact to a list (creates a subscription).
- Unsubscribe Contact from List
Remove a subscription, unsubscribing a contact from a list.
- Update Contact
Update an existing iContact contact by contact ID.
- Update list
Updates an existing iContact subscriber list's name, public name, description or owner-notification setting. Only the values you supply are changed.
- New Asset
New asset in your inventory.
- New Change
New change in your service desk.
- New Contract
New contract was added.
- New Hardware
New hardware in your inventory.
- New Incident
Triggers when a new incident is created.
- New Problem
New problem in your service desk.
- New Purchase Order
Polling trigger for new purchase orders.
- New Release
New release in your service desk.
- New Risk
New risk was detected.
- New User
New user in your account.
- Add comment
Add a comment to an incident/problem/change etc.
- Add department
Create a department.
- Add site
Create a site.
- Add time track
Log time on a record.
- Create Asset
Add a new asset to your inventory.
- Create Change
Add a new change to your service desk.
- Create Contract
Create a new contract.
- Create Hardware
Add a new hardware to your inventory.
- Create Incident
Add a new incident to your service desk.
- Create Problem
Add a new problem to your service desk.
- Create Release
Add a new release to your service desk.
- Create Solution
Add a new solution to your service desk.
- Create User
Add a new user.
- Delete incident
Delete an incident.
- Get Asset
Returns one asset (other_asset) by id.
- Get change
Retrieve one change by id.
- Get contract
Returns one contract by id.
- Get hardware
Retrieve one hardware asset by id.
- Get incident
Retrieve one incident by id.
- Get problem
Retrieve one problem by id.
- Get release
Retrieve a single release by id.
- Get user
Retrieve one user by id.
- List users
List users, paginated.
- Update change
Update a change.
- Update hardware
Update a hardware asset.
- Update incident
Update an incident.
- Update problem
Update a problem.
- Update solution
Update a solution.
- Update user
Update a user.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
iContact and SolarWinds Service Desk, answered
What can start an automation from iContact?
Any of iContact's 2 triggers in the catalog, including New contact and New list. Describe the moment in plain language and your agent picks the right one.
What can your agent do in SolarWinds Service Desk when something happens in iContact?
Any of SolarWinds Service Desk's 29 actions, including Create Asset, Create Change, Create Contract and Create Hardware. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from SolarWinds Service Desk to iContact?
Yes. When something happens in SolarWinds Service Desk, your agent can act in iContact too. This page covers both directions: SolarWinds Service Desk's triggers and iContact's actions are listed here as well.
Do I have to build a connector for iContact or SolarWinds Service Desk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use iContact and SolarWinds Service Desk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.